Front Store Manager Jobs

SUMMARY:

TheFrontStoreManager(FSM) is responsible for managing the overallFrontStore’s performance. TheFrontStoreincludes all areas of thestore, including cosmetics, excluding Pharmacy. TheFrontStoreManagerleads staff in providing excellentFrontStorecustomer service, manages all process and procedures utilizing financial resources and ensuresstoreobjectives are achieved.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

• Works with Management Team to ensureStoreStandards are in effect 100% of the time, including the backroom
• MaintainsStoreStandards to optimize customer experience, drive customer traffic, and positively impactstoreprofitability
• Ensures staffing levels are adequate to effectively operate the business
• Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity

HUMAN RESOURCES:

• Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values
• Complies with Human Resources Standards
• Conducts probationary reviews for new hires and annual staff performance reviews
• Maintains wage administration within SLPH guidelines
• Manages staff performance through ongoing coaching, action planning, and follow-up
• Hires and/or supports hiring for all departments, excluding Pharmacy

FINANCE:

• Meets period, quarterly and annual targets
• Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
• Sets individual goals for departments to motivate employees and ensures goals are met
• Develops and executes strategies to improve business efficiency at thestore

QUALIFICATIONS:

• Efficient time management skills
• Planning, Judgement and Decision Making
• Planning and preparation for Inventory Management
• Provides effective leadership and ongoing mentorship and ensures development of all staff
• Use judgment and decision making skills to control expenses
• Able to prioritize activities quickly in response to changing initiatives
• Effective organization and planning skills

EXPERIENCE:

• Strong business and financial acumen
• Strong relationship builder with key internal and external agencies
• Demonstrated ability to drive the business, lead by example and support corporate programs
• Works effectively with management team
• Superior interpersonal, coaching and communication skills
• Previous retail management experience for a minimum of 5 years