Front Office (Naples) Jobs

Millennium Physician Group is seeking to hire a full-time / Front Office Associate to join our Medical Office Team in the Naples, FL area.

Work schedule: Monday - Friday 8:30 am - 5:00 pm

We are looking for a new team member who is positive, energetic, and loves patient interaction. We want someone who supports our top initiative of ensuring an excellent patient experience! The ideal candidate will have experience in customer service, ability to multi-task and strong computer skills.

As a front office associate, you will be responsible for timely check-in and check-out and will greet patients with a warm smile and pleasant voice and performs a variety of clerical functions for the medical office.

Millennium will provide you with extensive training, which will include both classroom setting training and in office shadowing. We will introduce and walk you through our Electronic Health Records systems, referral processes, our Patient Portal, and everything you will need to know to be a successful team member!

This position earns competitive compensation plus a full benefits package including 401(k) with match and 3 weeks of PTO! We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.

Required Kno Established in 1976 the Saskatchewan Indian Institute of Technologies (SIIT) is a First Nation governed post-secondary institution. Recognized under provincial legislation, the Institute has been conferred authority to grant certificates and diplomas. SIIT welcomes over 2400 students into our urban and community programs annually as well as serving over 6000 clients through our nine Career Centres across the province. The Saskatchewan Indian Institute of Technologies is playing a significant role in Saskatchewan's economic future. You can contribute to that success while building your career.

Nature and Scope

As an employee in the JobConnections unit, the Career Development Worker is accountable to provide career services and will support students with navigating career and education pathways and promote post secondary education programming, supports and services available at post secondary institutions in Saskatchewan. Job Connections (JC) is a mobile service delivery initiative, providing outreach employment services primarily to Indigenous communities. This position will positively promote and create an environment that demonstrates SIIT's vision, mission, and mandate.

General Accountability

The Career Development Worker plays a pivotal role in helping students achieve their education and career goals by providing personalized support and guidance, answering questions, referral services and providing information and options to help them make informed decisions about their academic future and career aspirations. Working collaboratively with Oẏateki Partners and representatives from University of Saskatchewan (USask) and Gabriel Dumont Institute (GDI), this position will deliver services that will engage youth in their home communities before they exit high school. The services will provide awareness of post-secondary programming and personalized pathways for each personal situation and career choice. As the student transitions into post-secondary education, JobConnections will be the link to ongoing support.

Specific Accountabilities

The Career Development Worker is required to take a lead role in facilitating services that support the career development process of students through such means as assessment, coaching, workshop delivery, basic job preparation skill development, informed job search, referral, and promotion of post secondary programs, services and supports. All functions will occur in or near First Nation and Metis communities of Saskatchewan and will involve extensive travel. This position provides additional support as required and includes the following broad range of accountabilities:

Administration, Coordination and Facilitation

• Support the financial security of students by providing information regarding financial aid, awards and funding opportunities and connecting students with funding options
• Develop a familiarity with the student support resources in each community and Institute
• Participate in student orientations and other student engagement events as required
• Develop and implement virtual reality tours of each campus for each Institute that will highlight Indigenous student supports, services and programs
• Inform students about the content and structure of post-secondary programming
• Develop, prepare, and facilitate training, workshops and presentations for students and stakeholders related to programs, supports and initiatives of each institution
• Coordinate Institute events such as tours, high school visits, and applicant open houses, for potential students, applicants, and other initiatives in collaboration with other applicable staff and faculty
• Follow up with existing students and alumni, updating databases, generating reports and other administrative duties
• Undertake activities that will help to ensure that program and service plans are aligned with emerging trends, comprehends the needs of key stakeholders and remains responsive to varied environments
• Work with various departments in the developing content for presentations and promotional materials
• Maintain knowledge of programs and supports by liaising with partners at each Institution
• Use appropriate methods of instruction, modeling, and coaching to facilitate learning

Student Services & Career Planning

• Assess students and provide individual and group career coaching services using a variety of methods and self-assessment tools
• Use various tools to assess employability, literacy, essential skills, current skills, and knowledge to determine service needs
• Help students to understand the complete requirements of their program(s) of interest, including admission requirements and prerequisites
• Provide information about alternatives, limitations and possible consequences of academic decisions
• Provide job search support services such as resume development, cover letters, interview preparation and the job search processes
• Encourage students to develop self-planning and networking through the use of available Institute and community resources
• Discuss students' goals, career choices, alternative training as well as general financial aid information
• Provide assistance, guidance, referrals, and information to students as required
• Advise and follow up with students who are seeking appropriate support services, refer student to internal or external resources as required
• Identify individual barriers and assist students in developing achievable, realistic and meaningful life and career goals

Research, Reporting & Compliance

• Maintain confidentiality at all times, ensuring that information is not released unless authorized by policy, required by law, or through written consent
• Gather, prepare and organize student data into reports to share with partners and stakeholders
• Continually monitor web-based information regarding post secondary programs
• Utilize databases efficiently and effectively as required
• Keep current with respect each program's entrance criteria and required qualifications
• Recommend revisions and additions to program or service content and delivery
• Maintain accurate records and track student progress in order to evaluate and assess student success, monitor service levels, and recommend opportunities for continuous improvement
• Stay current with research and strategies relating to best practices in supporting applicants
• Document and submit reports of outcomes and results as required
• Conduct database, literature and web searches to find information to respond to inquiries from student and community members
• Submit regular community reports and program/service delivery updates as required
• Track event and participant attendance for presentations, training, workshops, and events

Relationship Management

• Provide regular updates on activities to Manager, internal and external partners, and stakeholders as required
• Work collaboratively with internal and external partners to coordinate various aspects of program and service delivery
• Respect, honour and acknowledge the uniqueness of each student including: their unique languages, cultures, traditions, histories and prior learning and life experiences
• Represent the Institute in various committees/functions to establish working relationships and partnerships
• Contribute to SIIT's strategic effectiveness by representing and participating on internal and external committees as required
• Engage with provincial labour force development agencies and community post secondary student support programs to promote SIIT, USask and GDI in Indigenous communities and agencies
• Maintain positive rapport with students, stakeholders, faculty and administration

Mobile Career Bus Requirements

• Operate and maintain the mobile career buses (i.e. Recreational Vehicles) in a safe and courteous manner at all times
• Notify supervisor of any and all safety hazards concerning the mobile career buses at all times
• Ensure safety checklist is utilized prior to operation of mobile career bus
• Ensure buses are adequately stocked with supplies and equipped with relevant tools and technologies required for successful completion of career services
• Perform cleaning duties on the buses as required

Required Qualifications and Experience: A diploma in a social sciences discipline, business, or a related post-secondary degree is preferred. A minimum of three (3) years of related experience is required. Experience in training and labour force is an asset. A certificate in Life Skills is an asset, in addition to, experience in career development, including assessment tools and testing. Proficiency in Microsoft Office Suite of programs is required. An equivalent combination of education and experience may be considered. Knowledge of First Nations cultures and organizations would be an asset. Incumbent must have a valid driver's license and reliable transportation as extensive travel is required to various First Nation communities and events. SIIT reserves the right to request a driver's abstract.

As this position is considered safety sensitive, the incumbent will be subject to testing as per SIIT's Alcohol and Substances policy.

Required Competencies: Flexible and Adaptable, Effective Communication, Relationship Building, Results Oriented, Teamwork, Partnering, Student Focus.