Food And Beverage Attendant

Who We Are…

Deerhurst Resort is your host to the true Muskoka experience.

What is important to us…

We CARE.

We have FUN.

We value INTEGRITY.

We believe in TOGETHERNESS.

POSITION: Food and Beverage Attendant

WAGE: $15.50 Per Hour

DEPARTMENT: Food and Beverage

STATUS OF POSITION: Full-Time

JOB HIGHLIGHTS: Shift work, Guest interaction, Gratuities

Why Deerhurst Resort?

Nestled in the heart of Muskoka, Deerhurst Resort can become your new office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well. On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Canoeing, Kayaking etc. Discounts on food, clothing and our concessions, such as water skiing, paintball, ATVing. Affordable staff housing is available on site and includes laundry, internet, shuttle service. Join our team and find out why thousands of people visit Deerhurst every year. Apply to Deerhurst today, Muskoka’s preferred place to work and play.

Position Summary

The Food and Beverage Attendant has a multitude of functions from attending to guest table setup alongside servers, delivering food and beverages from the kitchen to guest tables, attending to and replacing items on buffets, restocking supplies and keeping the restaurant orderly.

Duties & Responsibilities

• Must have a thorough knowledge of restaurant dynamics i.e.: table placement, open and closing procedures and general knowledge of menu item syllabus.
• Recognize and greet all guests with eye contact (Use the 10/5 Rule. Acknowledge, smile or nod at 10ft. Verbal greeting at 5 ft. away)
• Check with Supervisor upon arriving for your shift to receive instructions for your primary job responsibilities for the particular shift.
• Models all Deerhurst Resort Standards while caring for the guests, colleagues, and owners
• Comfortable making decisions and develops recommendations for effective problem solving.
• Ensures the well-being of our guests and hosts by being alert to and reporting potential hazards.
• Depending on your primary role for your shift, the following tasks will be assigned by your supervisor: Assist with expediting food from the kitchen line and deliver to the tables in restaurants, Assist as a buffet attendant during days / nights when buffets are offered in any of our restaurants, Assist servers as needed with guest requests – orders to ensure a quick pace of service and guest satisfaction, Ensure all tables are presentable with clean china, glassware, silverware and linen, Set and clear tables in restaurants in a timely manner, Ensure all items needed are kept in stock throughout shift, At end of shift, ready restaurant by cleaning, polishing, restocking, reorganizing in order to be ready for next shift.

Education & Experience

• Must be at least 16 years or older
• Fine Dining experience an asset, but not required
• Food and Beverage experience an asset

Skills, Abilities & Attributes

• Has effective communication skills (verbal, listening, writing).
• Fast paced, energetic, outgoing, and quick on their feet.
• Able to take initiative within given guidelines.
• Able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must be confident in attending to guest tables and delivering food to tables.
• Have exceptional energy, flexibility and professionalism.
• Pays precise attention to detail, order and cleanliness.
• Work well in a team environment, as well as independently
• Able to identify problems and make recommendations for improvements.
• Is flexible with their schedule, able to work long hours, shift work, evenings, weekends and holidays as business levels require.
• Guest oriented with a sincere, helpful, caring and friendly personality.

Visa Requirements: Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.