Field Service Representative Jobs

Job ID 2304342
Location , ON, CA
Date Posted 2023-05-08
Category Information Technology
Subcategory Sys Administrator
Schedule Full-time
Shift Day Job
Travel Yes, 25 % of the Time
Minimum Clearance Required None
Clearance Level Must Be Able to Obtain Top Secret
Potential for Remote Work No
Description
SAIC is seeking a Field Service Representative to support the United States Air Force in its goal of developing an interoperable system of system in a cloud-based command and control (CBC2) environment. The Advanced Battle Management System (ABMS) CBC2 goals include achieving alignment with the Joint All Domain Command and Control (JADC2) vision of improved information sharing, layered security, common data and architecture standards, system resiliency, faster implementation, and more effective cross-domain capabilities, including the ability for any sensor to inform any shooter across all domains.
This next generation system shall employ the latest advancements across the technology spectrum to include AI/ML and distributed architectures. The ideal candidate will have extensive experience in large, complex system of systems design, development and integration projects. This role will require expertise in software (SW) design, development, configuration management, architecture, and large distributed (networked) compute platforms. This work will be performed onsite in Ontario, Canada.
Key Responsibilities

• Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.
• Continually monitors and tunes multiple systems to achieve optimum performance levels.
• Develops, implements and promotes standard operating procedures and schedules.
• Coordinates, directs and performs complex software installations and upgrades to operating systems and layered software packages.
• Plans and implements the modernization of servers.
• Ensures data/media recoverability by developing and implementing a schedule of system backups and database archive operations.
• Develops and implements new standards, policies and procedures.
• Performs high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers.
• Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.

Qualifications
Required Qualifications

• Must be a current US Citizen
• Bachelors and 5+ years of experience
• Ability to obtain a TS/SCI
• Must have a current DoD 8570 IA Baseline Certification, IAT Level II (example Security+ CE, CCNA Security, CYSA+, ect)

Desired Qualification

• Experience using ServiceNow, Remedy or a similar ticketing system.
• Experience managing standing up and troubleshooting Windows Server Operating Systems in virtual and physical environments (e.g. VMware or HyperVisor)
• Experience working with file and data permissions on network-hosted file shares and storage (i.e. NetApp, New Technology File System (NTFS), etc.)
• Experience working with Microsoft Active Directory networks and associated services (DNS, DHCP, Group Policy, Distributed File System, etc.)

Covid Policy SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.