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Dual Clinic Manager (Temp)
Company | Medicentres Canada Inc |
Address | Calgary, Alberta, Canada |
Employment type | TEMPORARY |
Salary | |
Category | Internet Publishing |
Expires | 2023-09-07 |
Posted at | 9 months ago |
Position Title: Dual Clinic Manager
- Ensures optimal levels of medical and office supplies
- Ensures clinic equipment is well maintained
- Liaises with the Regional Operations Manager and other Clinic support team members regarding clinic profiles and changes
- Responsible for hiring both medical & non-medical staff as required
- Ensures that funds generated by the clinic are accurately accounted for on a daily basis
- Communicates and executes on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication, core purpose and core values with staff and physicians.
- Ensures all operational reporting and metrics are completed in a timely manner
- Ensures the EMR is protected and safeguarded according to organizational policy
- Ensures standards of cleanliness and safety are maintained
- Responsible for all aspects of performance management, performance reviews and progressive discipline
- Manages clinic staffing levels for adherence to the staffing model
- EMR trainer for new physicians
- Communicates Health & Safety initiatives in the clinic to ensure compliance with company policies
- Responsible for patient, physician and staff engagement.
- Performs other duties as assigned
- Responsible for handling patient concerns in an effective manner in accordance with our customer service standards
- Achieving the performance goals including, but not limited to patient retention, patient satisfaction, patient count, controllable expenses, and operational targets.
- Ensures that company policies, processes and procedures are adhered to
- Supports and executes on business development programs and initiatives
- Supports the growth of the clinic
- Participates in and supports community involvement and perception of the Medicentres brand
- Exemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basis
- Leads by example and demonstrates a ‘hands on’ approach in identifying and responding to issues in a timely manner
- Detail oriented with exceptional problem-solving skills
- Customer service focus with strong communication skills
- 5-7 years clinic experience
- Demonstrated ability to be adaptable and flexible
- Demonstrated leadership skills with the ability to manage and motivate teams
- 3 years management experience, preferably in a health care clinic
- Ability to handle confidential information in compliance with the Health Information Act guidelines
- Clinic Support Office departments (IT, Accounting, Human Resources)
- Physicians
- Suppliers
- Vendors
- Patients
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