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Assistant Clinic Manager Jobs
Company | Medicentres Canada Inc |
Address | St Albert, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-08-16 |
Posted at | 9 months ago |
Position Title: Assistant Clinic Manager
- Assists in completing operational reporting and metrics
- Creates a customer service culture that supports our patients and physicians
- Performs other duties as assigned
- Assists in maintaining optimal levels of medical and office supplies
- Manages clinic staffing levels for adherence to the staffing model
- Participates in the hiring of all staff as required
- Ensures that company policies, processes and procedures are adhered to
- Assists Clinic Manager in communicating and executing on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication, core purpose and core values with staff and physicians.
- Exemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basis
- Ensures Med Access is protected and safeguarded according to organizational policy
- Responsible for handling patient concerns in an effective manner in accordance with our customer service standards
- EMR trainer for new physicians
- Actively participates in and leads company initiatives
- Ensures staff are properly trained in all aspects of their role and provides on-going coaching as required
- Ensures standards of cleanliness and safety are maintained
- Assists the Clinic Manager to achieve performance goals including, but not limited to, patient retention, patient satisfaction, patient count, controllable expenses, operational targets and patient, physician and staff engagement.
- Assists Clinic Manager with performance management, performance reviews and progressive discipline as required
- Supports and executes on business development programs and initiatives
- Customer service focus with strong communication skills
- Time management skills
- Demonstrated ability to be adaptable and flexible
- 1-2 years clinic experience
- Detail oriented with exceptional problem solving skills
- 2-3 year college diploma in business or related field
- Ability to handle confidential information in compliance with the Health Information Act guidelines
- Previous supervisory experience is an asset
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