Designer Jobs

Work options: Hybrid

888 Birchmount Rd. – hybrid – once a week onsite (subject to change)

Our Banking client in Toronto, Ontario is looking to hire a Designer for a 12-months contract role with Possibility of extension.

What You Will Do…

• Defining the learning project scope & charter, conducting a needs assessment, determining learning objectives, and recommending solutions
• Ensuring all digital learning deliverables meet the bank technology standards and accessibility requirements.
• Working with subject matter experts (SME) to ensure program content is accurate and reflects current processes.
• Reviewing, revising, and curating existing learning content for new hire training and new skills
• Partnering with Senior Designers to complete updates to existing training materials.
• Using instructional design methodologies and techniques to design and develop learning solutions to meet diverse learner needs (utilizing various media including, instructor-led training, e-learning courses, and blended learning solutions). Primary tools for eLearning development include Articulate 360 and Adobe Suite.
• Identifying ways to leverage internal resources to improve efficiencies. This includes using ‘in field’ employees to leverage best practices, skills, and knowledge.
• Creating learning and performance solutions for systems training, product training, sales & service training, new hire training and new skills training that will meet the learning needs of frontline Advisors.
• Independently managing small to mid-sized learning projects from analysis to implementation.
• Being directly involved in the development of learning solutions for multiple initiatives/projects of varying degrees of complexity that are managed concurrently and/or are required within short timeframes.
• Being able to act responsively in a work environment that has frequently changing priorities.
• Maintain CBCC training materials and content by:
• Support end-to-end project cycle for learning projects by:
• Design and develop learning solutions/training programs in support of CBCC initiatives by:
• Partnering with Learning Project Manager to create and adhere to the learning project plan, including work back schedule, communication, and logistics.
• Working with appropriate areas to ensure that all materials continuously meet business line, industry, and regulatory standards.

Must Have

What you will need to succeed…

• 5+ years of experience in designing and developing eLearning and digital learning solutions using industry standard authoring tools (Articulate 360 and Adobe Creative Suite preferred)
• Strong expertise in MS Word, Excel, PowerPoint.
• 2+ years’ experience developing storyboards for creation of eLearning programs.

Nice-To-Have Skills

• Previous experience working in Financial Services
• CTDP designation
• Bilingual (French/English) language skills
• Previous Contact Centre experience
• Demonstrated knowledge of adult learning principles and a variety of design and development principles and methodologies.
• Previous experience working with an LMS and/or Talent Management system.

Applying with Raise

Raise is an established IT and engineering hiring firm with over 60 years’ experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a vast network of employers that are always changing.

We value diversity and inclusion and encourage all qualified people to apply, however, only those selected for an interview will be contacted. If we can make this easier through accommodation in the recruitment process, please contact us at +1 800-567-9675 or [email protected]

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