Design Program Manager, Product Design

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today.
Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots.
The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history.
Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Our Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.

As a Design Program Manager, your primary responsibility will be to ensure the seamless delivery and execution of programs related to our Core product design initiatives. You will collaborate closely with Product Design, Content Design and Design Leadership to drive project timelines, manage resources, and oversee the overall product design lifecycle.

• Quality Assurance: Work closely with QA teams to define and implement appropriate testing and validation procedures to ensure the usability, functionality, and aesthetics of designs.
• Documentation and Reporting: Maintain comprehensive project documentation, including design briefs, progress reports, and post-project evaluations, and present regular updates to stakeholders and senior management.
• Continuous Improvement: Identify opportunities for process optimization, propose and implement improvements to enhance efficiency, productivity, and product design quality within the design team.
• Project Planning: Define project scope, objectives, and deliverables in collaboration with stakeholders, and establish a clear roadmap for executing the product design strategy. Proactively identify potential risks, dependencies, and challenges, and create mitigation strategies to minimize their impact on project timelines and deliverables.
• Collaboration and Communication: Foster effective communication channels between cross-functional teams, stakeholders, and senior management to ensure alignment, address concerns, and facilitate the progress of design projects.
• Resource Management: Identify resource requirements, allocate tasks, and manage design resources efficiently to ensure optimal utilization and timely completion of deliverables.
• Program Management: Take ownership of the product design delivery process, including planning, scheduling, and coordination of design projects from concept to launch.

• Design Thinking: Strong understanding and application of design thinking principles to create user-centered, aesthetically pleasing, and functional product designs.
• Attention to Detail: Meticulous attention to detail to ensure accuracy, quality, and innovation in design deliverables.
• Education: Bachelor's degree
• Communication Skills: Exceptional interpersonal, written, and verbal communication skills to effectively collaborate with cross-functional teams and present design project updates to stakeholders.
• Program Management Skills: Excellent project management skills with the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Experience: Minimum of 3+ years of overall experience in Program Mgmt. (preferably 1+ years experience directly in product design), with a proven track record of successfully delivering innovative design projects.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).