Data Analyst (Enterprise Data Team)

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An overview of this role

The Enterprise Data Team collaborates with every department at GitLab to develop trusted data products and responsibly harness the power of our data.

As our new Data Analyst, you will examine and analyze complex data and will own the end-to-end process of developing trusted reports and data products - from business requirements gathering, to dashboard development, to the delivery of actionable insights and recommendations. You will develop a deep understanding of our user base and their customer journey, collaborating closely with our Go-To-Market and Product teams to break ground on new analyses and evolve our insights & analytics capabilities.

You will be in a highly cross-functional role with opportunities to partner with GitLab team members, both within the Enterprise Data Team (including Data Engineers, Analytics Engineers, and Data Scientists) as well as with our functional partners (including Sales, Marketing, Finance, Product).

Some examples of our projects can be found on our Data Team direction page .

What You’ll Do

• Partner with Data Engineering & Analytics Engineering to provide requirements for product & customer data creation and model development
• Serve as a Subject Matter Expert (SME) for data visualization and analysis, providing support to other GitLab analysts through code reviews, pairing, and training to help deliver optimal analyses and reports
• Explore data to uncover insights and opportunities, in particular understanding the customer journey and identifying opportunities for growth/improvement
• Support business teams to maximize the value derived from customer and behavioral data
• Craft dashboards that meet our internal standards for style, maintainability, and best practices for a high-scale analytics environment. Maintain and advocate for these standards through code review.
• Collaborate cross-functionally to deeply understand business questions, and design single-source-of-truth reports and dashboards to address them

What You’ll Bring

• 2+ years experience in an analytics role, preferably in one or more of the following business subject areas: marketing, finance, sales, product, customer success
• Effective communication and collaboration skills
• Fluent in SQL within analytical data warehouses (we use Snowflake SQL) and in business intelligence tools (preferably Tableau)
• Clearly and concisely communicate complex business logic, technical requirements, and design recommendations through iterative solutions
• Positive and solution-oriented mindset
• Proficient in data visualization best practices, and an interest in evangelizing those practices across the organization
• Experience working with a variety of complex data sources. Our data includes GitLab.com, Salesforce, Zuora, Zendesk, Marketo, NetSuite, Snowplow and many others (see the Data Team page )
• Ability to thrive in a fully remote organization
• Able to write complex SQL including multi-table joins, grouping and aggregation, common table expressions, and conditional filters

About the team Handbook | GitLab

Thanks to GitLab’s Transparency value, you can see what we are working on in our Data Strategy page. You can even listen to some of our meetings .

How GitLab will support you

• Parental leave
• Flexible Paid Time Off
• Team Member Resource Groups
• Growth and development budget
• Equity Compensation & Employee Stock Purchase Plan
• Benefits to support your health, finances, and well-being
• Home office support
• All remote , asynchronous work environment

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$78,400 — $117,600 USD

California/New York/New Jersey pay range

$11,200 — $168,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .