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Customer Service Representative Jobs

Company

Compunnel Inc.
Address Guelph, Ontario, Canada
Employment type CONTRACTOR
Salary
Category Food and Beverage Services,Consumer Services,Business Consulting and Services
Expires 2023-08-12
Posted at 10 months ago
Job Description

Job Title: Customer Service Representative

Job Location: Guelph, ON

Pay Rate: $22.00/hr [Weekly Pay]

Shift Timings: 08:00 AM to 04:30 PM [Mon-Fri]

Contract Duration: 06 Months [Temp-To-Hire]


:


  • Follow standard procedures regarding order status, invoices, contract balances and share information needed to complete an order to customer facing customer service representatives.
  • Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
  • Support the generation of order related documents as outlined in established processes.
  • Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.
  • Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
  • Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
  • Assist in updating internal stakeholders on order status and any issues.