Communications Specialist / Consultant Jobs

This is with one of our Banking Clients.

What will you do?

• Provide advice and counsel: Coach, mentor, impact & influence Business Enablement team and key partners to optimize communication planning, practices, and tactics. Conduct strong discovery utilizing the Decision Model to determine business and change impact of an initiative and assigning change tactics on that basis.
• Support, facilitate and execute on communications strategies: Develop strategic direction, champion communication excellence and benchmark best practices. Establish KPI’s and documented feedback mechanisms into each plan to reinforce change and measure success. Utilize different styles of communications to engage and enable advisors and leaders.
• Support crisis management communications: Work with business partners and other communication specialists (e.g., Corporate Communications, Global Technology & Operations, Human Resources) across the organization to ensure our advisors are well-equipped to deal with clients and deliver the expected client experience in the event of crises.
• Serve as centre of expertise: Working with Business Enablement teams and collaborating with LOB partners, establish effective communication plans and tactics based on discovery and decision models to get the right communication to the right audience at the right time. Prioritize communication requests based on each project.

Must Have Skills:

• Ability to build partnerships with stakeholders
• University Degree – specialization in Communication/Journalism would be an asset
• Excellent written, oral communication ability, strong impact and influence competencies.
• Excellent oral and written communication skills
• This position requires strong business and organizational knowledge, planning and implementing capabilities with a knowledge/experience across Client’s Canadian Personal & Business banking; including sales management, direct sales, and operational expertise.
• Innovative and Creative – willing to do things differently
• Strong Impact and influence competencies
• Ability to multi-task

Nice to Have Skills:

• Knowledge of Canadian Banking, specifically Commercial or Business Markets
• PROSCI Certification

About Us:

Collabera is a leading Digital Solutions company providing software engineering solutions to the world’s most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500. {and 59% of the Fortune 50 (could use either stat)}

With Collabera, you

• Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security and Engineering.

• At Collabera you have 80% chances of project extension or redeployment to other clients

• Will have endless opportunities to learn new technologies through our inhouse Training arm – Cognixia.