Client Advisor - Supply Chain

Role: Client Advisor

Reporting to: Head of Sales

Introduction:

Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.

Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.

We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems.

This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

Position Summary:

Are you a high-performing individual excited by driving wins for your customers? Do you have expertise in developing Order Management and Warehouse Management solutions for clients in the B2C and B2B opportunities? Are you US or Canada based and fluent in at least 2 languages (English, Spanish, French)

By working closely with our prospects, your mission will be to win both new logos and formulate and implement client-centric strategies that will enable us to deepen client relationships and drive top-line revenue growth for our organization.

In this role, you will have two areas of responsibility: Uncover new prospects within our defined market segments, and act as a Trusted Advisor to our existing customers. As the Trusted Advisor, you will bring together Pivotree’s expertise and thought leadership to shape solutions that help our clients’ deliver their most critical business outcomes. You bring together the right team to drive profitable delivery, influence the client’s strategy, expand Pivotree’s footprint, and ensure sustainable account growth. As a hunter, you will develop account penetration strategies that drive real business benefits to your prospects.

In this role, you will have the responsibility of taking our SaaS WMS product to market, as well as securing service engagements for Pivotree’s OMS practice.

• Capable of self-directed outreach and establishing a dialogue with prospective customer executives through creative outreach techniques and effective use of our partner network.
• Proven ability to research prospective accounts and gather insights into their corporate priorities and challenges.

• Experience and desire to create critical paths and drive cross-functional teams towards a common goal (i.e.: operations, delivery, finance, marketing).
• Ability to effectively demonstrate total economic impact. As the lead in a complex buying process, the role requires deep problem-solving skills as well as identifying and building a path to achieve the customer’s business results in a given line of business, or across the enterprise.
• Enterprise sales or management consulting backgrounds are preferred, with a solid understanding of financial results, operational metrics (i.e.: margins), timelines, and outcomes.
• Help expand Pivotree’s footprint with strategic OMS partners such as Fluent Commerce, Koerber Supply Chain, Blue Yonder
• Proven track record of managing and driving executive-level conversations and building two-way executive sponsorship.
• Solid experience selling order management and/or warehouse management solutions in North America.
• A history of success selling 7-figure deals made of both software and services.

Key Qualifications:

• 15+ years of sales experience in B2B sales in North America.
• Experience with IBM Sterling Order Management, IBM Sterling Warehouse Management, Fluent Commerce, Envista (Koerber Supply Chain), or Blue Yonder.
• Start-up experience is an asset
• A solid understanding of eCommerce, Master Data Management, PIM, etc.
• Fully bilingual: English + Spanish or French.
• Demonstrable methods for selling software and services to mid-market and large enterprises.
• Strong organizational and time management skills

Pivotree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible workplace.