Care Services Lead Jobs

Let us welcome you home to The Hamlets in Kamloops, BC

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision : For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honor to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavors.

Reporting to the Director of Care or designate, and working as part of a multi-disciplinary team, the Care Services Lead will work closely with front line team members to provide high quality care and services to residents. Under the general supervision of the Director of Care, this team member is responsible for assessing, coordinating, supervising, administering, and evaluating resident care and services.

Responsibilities:

• Participation will be required in Care home committees, resident/family conferences, staff education, research and other structured committees relevant to this position
• Ensures resident care is managed with a focus on customer satisfaction and continual improvement
• Development, implementation and ongoing administration of resident care by utilizing the nursing process, critical thinking, and problem-solving and decision-making skills
• Ensures resident safety, identifies areas of risk and recognizes situations in need of improvement
• Providing clinical leadership particularly in complex or unpredictable situations and provides supervision to other RNs, LPN’s and RCA’s in complex care
• Coordinates all personnel, supplies and equipment in a fiscally responsible manner to achieve desired results
• Proactively continues to educate self on providing quality care and improving professional skills.
• Promotes collaborative teamwork between care providers, physicians, other professionals, volunteers and families.

Qualifications and Experience:

• Persons with all types of dementia
• Good physical endurance and mental health
• Acknowledges the resident’s rights on confidentiality issues, maintains resident confidentiality at all times, and follows FOIPPA guidelines and regulations;
• Core values consistent with a resident and family-centered approach to care;
• Able to balance numerous demands and conflicting priorities; Compassionate and caring attitude
• Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and nonverbal;
• Young adults with neurological injury or disease process
• Proficient with or has the ability to learn software such as Point Click Care, EMAR, Gold Care; The ability to educate staff, residents and family members
• Young adults with a variety of disabilities;
• Excellent critical thinking and assessment skills; supports a respectful workplace;
• Graduate of a recognized school of Nursing with a current registration or eligible for Registration with the BCCNM
• Geriatric population
• Highly organized with ability to keep accurate notes and records; Experience with health IT systems and software (i.e. Microsoft Programs);
• Previous experience or a genuine interest in providing care and leadership in the following areas:
• Evidence of essential leadership, communication, education, and counseling skills; Proficiency in communication technologies (email, cell phone etc)
• Demonstrates a positive attitude and respectful, professional customer service;
• Demonstrated clinical competence, organizational, interpersonal and oral/written communication skills; Strong leadership skills;
• Persons with mental health conditions
• Young adults and elderly whom are developmentally delayed

Conditions of Employment:

• Clear Police Information Check
• Completion of CPR and First Aid
• COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.

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