Billing Coordinator Jobs

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.
Osler prides itself on attracting and maintaining some of the brightest talent in the legal field. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path. We care about our staff and the working environment here proves it.
Reporting to the Billing Manager, the Billing Coordinator is responsible for assisting in all phases of client billing, including prebill review, bill preparation, eBill submissions, ad hoc reporting and issue resolution. This is a detail-oriented position with an emphasis on internal / external client service, time management, technical tasks and interpersonal skills.
Major Responsibilities:

• Maintain good relations with internal and external clients.
• Deal with escalation of billing disputes and act as first point of contact before escalation.
• Submit and coordinate eBills.
• Participate in the implementation and testing of systems upgrades and billing software.
• Process prebills received via Prebill Viewer and handle monthly billings for approximately 20 to 25 Billing Partners.
• Active involvement in process improvements including innovation, finding more efficient ways to improve the overall billing process and customer service.
• Responsible to drive results, bill WIP and resolve any issues.
• Assist with special projects such as task-based billing and staff training.
• Follow up with the Billing Manager, Partners and clients as appropriate regarding WIP and billing related issues.
• Maintain accurate client and matter information records with regards to billing.
• Draft and finalize client invoices for distribution to clients.
• Work with legal assistants and lawyers to drive billing of WIP.
• Oversee and coordinate month end billing efforts.

Position Requirements:
Education and Experience
This position requires a college diploma and minimum of three years of billing experience, preferably at a professional services firm or a law firm. An equivalent combination of education, training, and experience may be acceptable.
Knowledge and Skills

• Experience with eBillingHub, Aderant, Prebill Viewer and MS Office software products is an asset.
• Excellent communication skills (both oral and written), attentive and ability to learn on the job, interpersonal skills.
• Positive attitude, patience, resilience and a sense of humour.
• Attention to detail, organization and time management skills along with the ability to balance daily work.
• A billing compliance and procedural mindset is required.

For the safety of firm members and visitors, Osler is committed to complying with the recommendations of public health authorities, including with respect to adopting mandatory vaccination policies. Employment at Osler is therefore conditional on complying with any vaccination policies that Osler may adopt from time to time in response to the recommendations of public health authorities.
We are currently working in a hybrid work arrangement, which includes a requirement to work partially in the office.
Accessibility and Accommodation
We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.
Background and Reference Checks
Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.
If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.
No agencies or phone calls/emails please.