Bilingual Jr. Project Manager Automotive Industry

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”

The Opportunity

We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role

The Bilingual Jr. Project Manager is responsible for overseeing the software conversion of new PBS customers, helping them transition from their current DMS provider to PBS.

This position is based out of our Calgary office. 50% of your time will be spent in the office and 50% of your time will be spent traveling to customer sites throughout North America as part of the pre-installation and installation team.

This is not a remote work opportunity.

Job Responsibilities

Project Coordination:

• Collaborate with customers and other stakeholders to define project goals, scope, timeline, and resources
• Lead and manage software conversion projects, including planning, organizing, and implementing project activities

Training Management

• Provide ongoing support and assistance to address any training-related issues
• Coordinate and oversee training programs for customers on the use of PBS’s software
• Ensure that training materials are up-to-date, effective, and aligned with the project objectives

Data Conversion

• Ensure data integrity, accuracy, and security throughout the conversion process
• Troubleshoot and resolve any data-related issues
• Develop and implement data conversion plans to transfer data from the customer’s existing software to PBS’s software

Integration Management

• Coordinate with internal and external stakeholders to ensure seamless integration and functionality of PBS’s software with other systems
• Establish and maintain integration with other third-party companies, such as CRM systems, DMS providers, and other software vendors

Other Duties

• Prepare and present project progress reports, metrics, and other documentation
• Ability to be adaptable and adjust plans and strategies to keep projects on track
• Identify and solve problems that may arise during a project
• Learn and develop an understanding of the PBS software
• Ability to prioritize tasks and manage time effectively to ensure deadlines are achieved
• This role requires 50% travel to customer sites located in different regions, travel may be domestic or international depending on project requirements
• Ability to organize and manage multiple tasks, timelines and resources simultaneously
• Perform other duties and responsibilities as assigned
• Ability to work collaboratively with the project team to achieve goals
• Ability to lead the project team to success by providing clear direction, motivation and support
• Maintain regular communication with customers, internal teams, and other stakeholders to provide updates on project status, risks, and issues
• Achieve and maintain one silo certification

Qualifications

• Ability to travel within Canada and the USA a minimum of 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver’s license are required
• 1-2 years’ experience in the automotive industry or dealership operations is required
• 1-2 years’ experience in project management, preferably in software implementation or conversion projects is considered an asset
• College diploma or bachelor’s degree in computer science, business administration, or a related field is considered an asset
• Fluent in English and French (speaking, reading, writing)
• Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Ability to work weekends and holidays, as needed
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously
• Ability to work non-standard hours, as needed
• Strong problem-solving skills

What We Offer

• An education department dedicated to helping you with professional and personal development
• Internal promotion and growth opportunities
• Free parking
• Staff discounts with GM, Dell, Goodlife and more.
• Bonus for product certification up to $4,800 per year
• Great referral bonus
• The opportunity to travel
• Staff events
• Competitive annual base sala ry

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.