Bariatric Sales Associate- Clinic 360

The Company

Clinic360 is a subsidiary of Think Research.

We offer the best of both worlds by combining the safety and amenities found in hospitals with the personalized touch and comfort of your own home. Our board certified plastic surgeons provide the perfect talented touch!

Why Us?

• It's not every day that you have the chance to change the way your friends and family are cared for - Make an impact!
• We’re growing, and so will you with leaders who will support your development through mentorship and other opportunities
• Be a part of the digital disruption happening in healthcare and do challenging, meaningful work
• Collaborative, creative, dynamic and flexible work environment, with a start-up spirit

The Role

Clinic 360, a leading Bariatric and Plastic Surgery Clinic and subsidiary of Think Research, is currently seeking a skilled Bariatric Sales Associate to join our team. The Bariatric Sales Associate plays a crucial role in providing exceptional patient consultation services during bariatric surgery consultations. The ideal candidate will have previous experience in the medical/bariatric surgery field and possess a client-centered mindset. As a Bariatric Sales Associate, you will work autonomously and collaboratively, demonstrating excellent organizational skills and the ability to manage multiple responsibilities. This is a Full-Time position primarily scheduled from 9:00 a.m. to 5:00 p.m. on weekdays, with occasional flexibility required.

You Will Have The Opportunity To:

• Perform work under minimal supervision while maintaining high levels of productivity and efficiency.
• Act as a lead or first-level supervisor, providing leadership, coaching, and mentoring to patients and colleagues.
• Serve as a clinic ambassador for the 360 Sleeve program, representing Clinic 360 to potential patients.
• Drive the conversion of patients from consultation to surgery by effectively

communicating the benefits of bariatric surgery and addressing patient inquiries.

• Coordinate care with other clinic staff to maintain continuity of care and deliver exceptional service to patients.
• Respond to patient inquiries received via web forms or phone, providing education and information to potential patients.
• Coordinate surgery scheduling and secure payments from patients.
• Collaborate with the marketing team, sharing patient insights and acting as a thought leader for campaigns.
• Maintain regular updates to the sales force, ensuring surgeons and the team have the latest information on upcoming surgeries and procedures.
• Screen patients for consultations, ensuring they meet the necessary criteria for bariatric surgery.
• Assist surgeons during consultations and schedule follow-up appointments as directed by the physician.
• Address patient complaints and concerns, escalating them to the Medical or Nursing Director as needed.
• Follow up with cold leads and consultations performed, ensuring effective
• Work with the Bariatric Nurse to coordinate ancillary patient care with the dietitian and nutritionist.
• Collaborate with the Bariatric Nurse to complete the required documentation, including consent forms.

communication and engagement.

• Note: This job description is not exhaustive and may be subject to change or

modification as needed.

What You Will Bring:

• Highly motivated and self-driven with a passion for achieving sales success.
• Proficiency in MS Outlook and Word.
• Ability to effectively present and communicate product information to potential customers.
• Strong customer service orientation with the ability to build and maintain relationships.
• Ability to work in a fast-paced, target-driven environment.
• Knowledge of the medical/bariatric surgery field is preferred.
• Flexibility to adapt to changing priorities and business needs.
• Experience with CRM software and electronic sales tools.
• Bachelor's degree in a relevant field.
• Excellent interpersonal, communication, and negotiation skills.
• Proven track record of achieving sales targets and driving business growth.
• Minimum of 2 years of experience in sales or a related field.
• Experience in consultative selling and demonstrating the value of products/services.

Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.

We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.

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