Unit Clerk Ii (Outpatient Medicine Clinic)

Overview

Acts as a Receptionist and performs clerical duties including data entry in Ansos and maintains statistical information for patient care delivery in the Out Patient Clinics. Relates to patients and their families in a professional and courteous manner and interacts collaboratively with the interdisciplinary staff to provide patient-centered care.

EDUCATION

• Minimum Grade 12 or equivalent educational preparation.
• Training related to office administration/office coordinator.

Qualifications

• All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
• Excellent keyboarding skills.
• Demonstrated excellent organizational skills, attention to detail and time management skills.
• Able to work independently as well as work in a team environment.
• Excellent interpersonal and communication skills both verbal and written.
• Demonstrates tact, diplomacy, and discretion in matters related to patients, staff, and hospital affairs.
• Skill in use of Powerchart, Ansos, SAP/SRM.
• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
• Demonstrates ability to provide patient centred, customer service care.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
• Computer literacy required; demonstrated knowledge of Microsoft Office Suite.
• Good work and attendance record required.
• 2 years of relevant recent experience working as a unit clerk.
• Knowledge of medical terminology required.
• Must be prepared to work in all areas of Surgical Health Services (skills & abilities considered).

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.