Assistant General Manager Canalta Hotel

We believe that Legendary Leaders strive to create an environment in which team members feel inspired to engage. They select talent carefully, they mentor, coach and empower team members to be the best they can be. They applaud and recognize success because... they care.

The Assistant General Manager is responsible for all aspects of the property including delivering legendary guest experiences by creating "I-can't-believe-they-did-that" moments, providing "the best place to work" for our team members and to manage their property in accordance to Canalta's values, policies and procedures. The General Manager will be responsible for maximizing financial performance, customer satisfaction and team member experience.

Do you strive to achieve excellence in all that you do? Are you a compassionate person driven by making connections and serving others? Are you up to the challenge of becoming a Canalta Assistant General Manager? Do you want to continually learn and grow with our Canalta family?

We understand that you might not be a legendary manager just yet, but if you just read the statements above and feel a sense of excitement and a calling to lead, you might be a fit for the Canalta management team and our next secret weapon!

If you are selected to join our team, you will earn the privilege to attend Canalta University and receive ongoing coaching from leaders who are committed to your development. Canalta leaders will be there to support you every step of the way; if you are committed to us, we will be committed to you and your development

Our Mission

Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members

What Your Will Be Responsible For

• Commitment to strive for excellence
• A commitment to financial leadership: To maximize revenue through an effective sales plan and revenue management; to maximize the bottom line through excellent cost control.
• Engaging team members through empowerment, coaching & mentoring
• To build a high performing team through effective training
• Being highly engaged in the community through the planning and execution of Canalta Community Partnership Plan
• Maintaining a safe working environment
• Upholding Canalta's operational and quality standards
• Following and reinforcing Canalta's policies & procedures
• Organizing your time effectively and efficiently
• Accurate and timely completion of all paperwork and reporting
• Completion of all required training
• Creating legendary guest experiences
• Providing the best place to work for team members

What We Offer You

• Team member discounts at all Canalta managed hotels.
• A fun and dynamic work environment
• A competitive wage
• A commitment to your ongoing coaching and development
• Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions
• Friends & Family discounts at all Canalta managed hotels.
• Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)

What Our Requirements Are

• Willingness to travel for meetings and training opportunities
• Excellent organizational skills
• Excellent time management skills
• Excellent customer service skills
• Excellent communication skills
• Willingness to work overtime, irregular hours and holidays
• Five years experience in hospitality or customer service
• Excellent computer skills and experience in using Office 365
• Two years of management and leadership experience
• Ability to work calmly under pressure