Arena Leadhand, Richcraft Sensplex

Primary Objective

The Leadhand Facility Operator is responsible for ensuring that all ice surfaces at the Richcraft Sensplex are properly maintained and flooded, and that a high standard of safety, cleanliness and technical operation is maintained at the facility through the efficient management of the operations, groundskeepers, and custodial team members.

Essential Functions

Ongoing

• Assist with annual maintenance projects
• Complete minor repairs on ice surface, dasher boards, safety shields, and all other equipment
• Ensure the Sensplex is in compliance with Health and Safety Regulations
• Required to be available to patrons at all times while on duty and to interact with patrons in a professional, courteous, and responsive manner
• Responsible for ensuring that the assembly and disassembly of the facility are properly executed as dictated by programs and events
• Assist Program Coordinator with requests, and provide excellent customer service
• Ensure proper building standards are maintained
• Cleaning of Dressing rooms, Public Washrooms and Public Areas
• Ensure setup requirements and technical requirements for events are executed per specifications
• Responsible for two (2) supervisory shifts per week on average, managing facility operations and custodial staff to ensure building objectives are met to the highest possible standards. The Leadhand may be asked to perform an extra shift from time to time as required due to Supervisor’s absence
• Ensures all ice pads are resurfaced according to facility schedules
• Responsible for the daily operation and maintenance of the facility and all systems. This includes, HVAC, sound, lighting, ice making and maintenance, fire protection, safety, scoreboard, communication etc
• Responsible for operating and driving the Zamboni (ice resurfacing machine) and other motorized equipment
• Shovel snow away from exit doors
• Ensure the interior and exterior of the facility are properly maintained on a continuous proactive basis

Periodic

• Perform other duties as required from time to time at the request of the Operations Supervisor and Director of Operations

Health & Safety Responsibilities And Accountabilities

Responsible for ensuring that all areas covered by Occupational Health & Safety Act (“OHSA”) are adhered to by themselves and Staff specifically:

• Using or wearing protective equipment, devises or clothing when required and ensure staff are
• Reporting any contravention of the OHSA, regulations or Senators Sports & Entertainment policies and procedures to Director of Operations
• Having good knowledge of the company’s emergency evacuation policies
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member to the Director of Operations
• Working in compliance with the provisions of the OHSA, regulations and internal policies and procedures as well as the staff they are supervising.

Training

Responsible for completing on-line training modules including, but not limited to:

• Ontario Worker Health & Safety Awareness
• Ontario Supervisor Health & Safety Awareness
• Accessibility for Ontarians with Disability (AODA)
• Violence and Harassment in the Workplace
• Workplace Hazardous Materials Information System
• AODA, the Integrated Accessibility Standard
• Back & Lifting Safety Training

May also be required to attend on-site training sessions as scheduled (eg. customer service).

Requirements

QUALIFICATIONS

• Excellent organizational skills
• Must be able to work flexible hours including evenings, weekends and holidays
• Certification in first aid, CPR, defibrillation
• Must possess a valid driver’s license
• Ability to work under pressure, prioritize tasks, and meet deadlines
• Class “B” Refrigeration Operator Certificate preferred
• Knowledge of equipment repairs and usage
• Able to work independently
• Must possess effective oral and written communication skills
• Must be able to left heavy objects
• Team player
• Minimum 2 years previous experience in recreation facility as a Zamboni driver
• Handyman skills in carpentry, plumbing and electrical

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.