Application Specialist Digital Pathology - North/Central Italy

Epredia, a global leader in providing solutions for cancer diagnostics, is dedicated to improving lives by enabling our customers to achieve diagnostic excellence. We’re growing quickly and constantly expanding our team. Find a rewarding career with a diverse group of individuals that share a passion to do work that matters and positively impacts patient lives.
Field based position responsible for sales support activities, including performing instrument demos and installations, customer training, and after sales technical product support, for the Digital Pathology portfolio of Epredia.
The successful candidate must have the ability to utilize effectively, communicate and perform Anatomic-Pathology lab procedures best practices.
The ability to manage installations, training, and administrative responsibilities (such as, but not limited to, request the authorization for performing a demo, organize the shipment of products within the Italian territory) with minimal supervision is required.
Self-motivation, Time Management And Planning Are Essential Requirements.
Traveling throughout the Italian territory is required;
International travels and activities (such as, but not limited to, attend training sessions or commercial meeting) are required.
Connect with the Marketing and other technical functions of Epredia when needed or required, to prepare quotations and tender documentation, deliver the best possible support to Italian customers, for troubleshooting and problem solving, as well as for other corporate projects where technical expertise is required.
Additional responsibilities include utilize the customer relationship management software and tools, written documentation of installation and training activities, effective interaction and communication with the EMEA and Global Technical Support and Commercial teams.
Main Responsibilities Of The Sales Application Specialist Will Be

• Ability to work in team, and influence/motivate others.
• Support the sales team to successfully positioning Epredia solutions to address performance, workflow and customer’s budget requirements.
• Strong presentation skills for both technical and sales related materials.
• Managing installations and deliver products training to end users.
• Provide effective and timely customer after-sales support (including troubleshooting, advices and problem solving) for all products and applications.
• Support the commercial team in preparing tenders and quotations to customers, providing technical advices and commercial expertise to maximize the deals win ratio.
• Work closely with the Epredia sales team and sales manager to develop specific area or key accounts growth strategy.
• Manage customer demonstrations of products, both instruments and software, and customer site visits as required in supporting the customers and the sales team.
• Provide technical support and training to the sales team as well as provide training programs to customers.
• Manage tender processes and private deals as well throughout entire territory.
• Exhibits a high degree of flexibility in adapting to a rapidly changing environment.
• Responsible for opening and managing customers’ complaints.
• Actively support, organize and take part in users meetings, workshops and exhibitions.

Minimum Qualifications

• Excellent English written and oral communication skills.
• Being able to engage with all stakeholders and decision makers in the sales cycle, like Pathologists, IT expert, Biomedical Engineers, Finance and Administration personnel.
• Strong understanding of Digital Pathology and Artificial Intelligence workflow, methods and applications.
• Good interpersonal and organizational skills, as well as the ability to multi-task and prioritize.
• Strong understanding of Anatomic-Pathology Laboratory workflow, methods and applications.
• Knowledge of the IT-related aspects of the Diagnostics Laboratory area, such as connection of instruments to LIS and local network.
• Strong self-organizational and communication skills.
• Master’s Degree in Laboratory Medicine, Biology, Biotechnology, Biomedical Engineer, or related field.
• Valid driving license

YOUR APPLICATION
Epredia offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and are driven by innovation and the desire to improve the lives of our patients, we encourage you to apply now. Job postings will remain open for a minimum of five business days and are subject to immediate closure thereafter without additional notice.
TO ALL RECRUITMENT AGENCIES
Epredia does not accept unsolicited third party resumes.
Epredia is an Equal Opportunity Employer.
Our Journey. Epredia is on a journey to create an inclusive environment where we celebrate multiple approaches and points of view. Our goal is to attract, develop and retain the best and brightest from all walks of life and backgrounds. Your candidacy will be reviewed regardless of race, religion, gender, sexual orientation, national origin, disability, age or veteran status.