14042023 - Technical Systems Lead, Erp Security And Portal

Work options: Remote

Prefer Calgary but will take a remote resource

Our client one of Canada's top comprehensive research universities has immediate need for a Technical Systems Lead, ERP Security and Portal. This is a contract position for three (3) months located in Calgary, Alberta.

Description

Technical Systems Lead in this role will report to the Associate Director, Enterprise Compute, this full time, regular position provides a lead role in the planning, design, deployment and maintenance of the ERP-PeopleSoft Enterprise Portal and all security. The primary purpose of this position is to maintain and enhance the Oracle PeopleSoft suite of applications. This requires working closely with the IT ERP Systems & Services team and the Business areas. The primary responsibility of this position is to provide configuration expertise for the PeopleSoft modules, application testing, data validation, resolution of issues, participation in application upgrades, analysis of business requirements and providing solution recommendations that relate to application Security and the enterprise Portal.

As lead for this ERP functional support team, this role includes analyzing business requirements and designing, testing and implementing solutions, including business process changes, modifications to existing functionality, or new functionality within the PeopleSoft portal application. This work is specific to Security and Portal support across all PeopleSoft applications. Work arises from planned maintenance/upgrade project requirements, observed issues/problems with the current system, and requests for enhancements or new functionality.

Accountabilities

• Implement tested solution into production environment following change control procedures
• Research New and Emerging Technologies
• Ensure PeopleSoft user access is as secure and reliable as it can be
• Clarify and fully resolve user issues in a timely manner, coordinating solution with other support units and departments ensuring continued business operation.
• Develop all testing criteria, scripts and test plans to ensure that system changes and enhancements function as designed
• Help plan roadmap and continuous service improvement for operation of PeopleSoft identity, security and role based access management
• Analyze business requirements, evaluate and recommend appropriate solutions
• Perform PeopleSoft security and portal administration that includes role based access control, lifecycle management and change control
• Lead the design process using his/her own technical expertise and challenge design team members on their technical recommendations where needed and appropriate
• Collect statistics and report on key performance indicators
• Design solutions in collaboration with IT Application Developers, with primary responsibility for system configuration and/or reconfiguration
• Responsible for ensuring all documentation is detailed, accurate, timely, and meets the requirements of the project stakeholders and operational excellence. These documents may include, but are not limited to:
• Ensure data integrity by developing and running queries to assess data quality
• Participate in cross-functional troubleshooting, analysis and testing with other PeopleSoft functions and IT units (e.g. Finance, Student, Enterprise Reporting)
• Acting as application Functional experts that understand the Business Application Configuration, Analysis, Functional Design, Application Testing and end user Communications.
• Eliminate any single points of dependency on software or people
• Provide leadership to the ERP Security & Portal Functional Analyst ensuring that exemplary business analyst services are provided to the business teams.
• Routine access to sensitive information and maintaining confidence of the organizations information
• Ensure that quick and efficient response can be provided for critical service failures outside of core business hours
• Guide operational support and prioritize work intake for Tier 2 & 3
• Maintain current and timely communication across other IT units and IT partners on matters of mutual interest and importance
• Roadmap and continuous service improvement for operation of PeopleSoft identity, security and role based access management
• Coordinate or collaborate on projects and provide functional and technical support to IT units and IT partners
• Work with customers, IT Partners, Project Managers, and representatives from various faculties/departments on campus to understand technical requirements or issues
• Act as a security and portal functional SME for ERP-Peoplesoft projects
• As the primary point of contact for ERP specific inquiries from the service center, this role is also responsible for ensuring Knowledge Documents are maintained and continually improved and communicated to the service center.
• Stay current with the best practices in other post-secondary education organizations and the industry
• Devise, maintain and enforce appropriate PeopleSoft technical standards
• Accountabilities, Tasks, and Duties
• Coordinate User Acceptance Testing of security and portal changes
• Researching and defining technical and security standards
• Maintain confidentiality of user profiles, account information, and other potentially sensitive data
• Validate the development/configuration against the design specifications
• Communicate changes and enhancements to end users and trainers to improve consistency of usage across units and departments
• Requirements documentation review, Fit Gap review, Test script and plan review, Test execution and defect resolution review ,Security review (if applicable) , Migration Request review
• Involved with audit (OAG/internal) for ERP Change Audits
• Ensure quality control reviews and remediation are conducted with the Lead Functional Analyst including:
• Drive initiatives and participate in projects that are related to enterprise portal
• Manage PeopleSoft Access Request customization (PSAR); authorization of some role set requests and portal configuration/security changes
• Leading the ERP Working groups to support & maintain the application, liaising with IT Partners on intake, strategy and tactics, coordinating the flow through the Change Management cycle
• Fully document requirements and issue/resolution options

Required

• Completion of an undergraduate degree in Computer Science or a similar field.
• Advanced knowledge of software including MS Project, Visio, SharePoint, SQL and Query Tools
• Masters level knowledge of functional analysis and design in one or more PeopleSoft modules, including experience with configurable tables and custom processes.
• ITIL v3 Foundations certification is an asset
• Knowledge of the structure and organization of the University is considered an asset
• Ability to develop and implement operational plans
• Analytical skills in reaching sound decisions and resolving complex problems
• Functional and technical support for PeopleSoft Enterprise Portal.
• Professional training and/or certification in PeopleSoft security and portal process and best practice
• 6-10 years of experience with PeopleSoft Security and industry security standards and best practices
• Ability to work effectively in a changing environment
• 6-10 years of experience with Oracle PeopleSoft ERP Application Suite specific to Security and Portal (Version 9.1+).
• Excellent verbal and written communication skills.
• Strong problem solving and analytical skills, self-motivated, ability to work with minimal supervision and as part of a team
• Knowledge of project management methodologies, processes, standards and policies an asset
• Ability to translate technical jargon into business-friendly language

If you're a technical professional, you know that at RAISE an Ian Martin Group Company, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at [email protected]

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

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