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Overnight Guest Service Agent Jobs

Guest Service Agent Canalta Hotel
By Canalta Group At Martensville, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Canalta Hotel
By Canalta Group At Brandon, Manitoba, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at all Canalta managed hotels.
Friends & Family discounts at all Canalta managed hotels.
Checking in and checking out guests
Maintaining a clean and organized workspace
Full Time Guest Service Agent
By Canalta Group At Assiniboia, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Ramada Inn & Suites
By Canalta Group At Pincher Creek, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Canalta Hotel
By Canalta Group At Camrose, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Full Time Guest Service Agent
By Canalta Group At Selkirk, Manitoba, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent - Temporary Position (July-September)
By Crescent Hotels & Resorts At Saint John, New Brunswick, Canada
Excellent Health and Dental benefits
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
Greet customers immediately with a friendly and sincere welcome.
Close guest accounts at time of check out and ascertain satisfaction.
Self-starting personality with an even disposition
Guest Service Agent Jobs
By Crescent Hotels & Resorts At Vaughan, Ontario, Canada

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.

Guest Service Agent Jobs
By Crescent Hotels & Resorts At London, Canada Metropolitan Area
Ensure a guest focused and accurate reservation, welcome, check-in and checkout process using property computer systems and following standard operating procedures.
Answer guest inquiries about hotel services, facilities, hours of operation, and the local area in a timely manner.
Respond to special guest requests in a timely, friendly and efficient manner.
Handle guests concerns with tact, and seek assistance as needed.
Full Time Guest Service Agent
By Canalta Group At Rimbey, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Jobs
By Crescent Hotels & Resorts At Cold Lake, Alberta, Canada
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Greet customers immediately with a friendly and sincere welcome.
Field guest inquires, conducting thorough research to develop the most effective solutions. Listen and extend assistance in order to resolve problems
Perform any other job related duties as assigned.
Able to show proof of vaccination (see statement below).
Self-starting personality with an even disposition.
Guest Agent Ii Jobs
By Accor- North & Central America At Victoria, British Columbia, Canada
Employee benefit card offering discounted rates at Accor properties worldwide
Your experience and skills include:
Sophisticated communication skills, both written and verbal
Excellent communication and interpersonal skills
Knowledge of computerized Front Office systems required with emphasis in
Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
Part Time Guest Service/Night Audit Agent
By Canalta Group At Melfort, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Guest Service Agent Jobs
By Sandman Hotel Group At Winnipeg, Manitoba, Canada
Experience in all aspects of customer service and people management
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Guest Service Agent Jobs
By Canalta Group At Martensville, Saskatchewan, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace
Customer Service Agent (Overnight/Weekend)
By AffinityClick Inc. At Ottawa, Ontario, Canada
Passion for helping customers and provide stellar customer service
Ability to use social media such as twitter, facebook and zendesk to support customers.
Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems
Demonstrated flexibility to adapt to a constantly changing environment
Must be able to type and send emails proficiently
Interest in working Overnight and/or Weekend shifts.
Guest Service Agent Jobs
By Accor- North & Central America At Vancouver, British Columbia, Canada
Post-secondary education in Hotel Management an asset
Your experience and skills include:
Proudly promote the hotel facilities, finding opportunities to enhance our guest’s stay and create a personalized experience
Service focused personality is essential; previous Front Desk experience preferred
Computer literacy a must with Opera experience an asset
A passion for Guest Service and a skill for anticipating guest needs
Fraud Agent (Overnight Shift)
By RBC At Toronto, Ontario, Canada
Industry experience in financial services or knowledge of Business/Banking through formal education
Be accountable for quality and accuracy of day to day job responsibilities, tasks and activities
Ensure a balanced focus on enhanced client experience, efficiency and effectiveness and operational risk
Ability to be proactive, while prioritizing and multitasking, with a commitment to delivering superior client experience
Proven interpersonal, communication and problem resolution skills
A comprehensive Total Rewards Program including bonuses and flexible benefits
Stock Service (Overnight Shift)
By London Drugs At Vernon, British Columbia, Canada
Ongoing In-House Training & Education Courses (Lifelong learning)
Employee Discount Program (Sharing our success)
Employee Family Assistance Program (Free confidential counseling)
Employee Recognition Program (Tangible rewards for great work!)
Guest Service Agent Jobs
By Canalta Group At Drayton Valley, Alberta, Canada
Answering telephones providing a welcoming experience
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Team member discounts at Canalta managed hotels
Friends & family discounts at Canalta managed hotels
Checking in and checking out guests
Maintaining a clean and organized workspace

Are you looking for a unique opportunity to provide exceptional service to overnight guests? We are seeking an Overnight Guest Service Agent to join our team and provide a memorable experience to our guests!

Overview Overnight Guest Service Agents are responsible for providing excellent customer service to guests staying at a hotel or resort. They are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Overnight Guest Service Agents are expected to provide a high level of customer service, maintain a professional appearance, and be knowledgeable about the hotel's services and amenities. Detailed Job Description Overnight Guest Service Agents are responsible for providing excellent customer service to guests staying at a hotel or resort. They are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Overnight Guest Service Agents are expected to provide a high level of customer service, maintain a professional appearance, and be knowledgeable about the hotel's services and amenities. They are also responsible for greeting guests, answering questions, providing information about the hotel and its services, and resolving any customer service issues. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to remain calm and professional in stressful situations
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local attractions and events
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work overnight shifts
• Ability to stand for long periods of time
• Ability to lift and carry up to 50 pounds
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local attractions and events
Job Experience
• Previous customer service experience
• Previous experience working in a hotel or resort
Job Responsibilities
• Greet guests and provide information about the hotel and its services
• Answer questions and resolve customer service issues
• Maintain a professional appearance and demeanor
• Ensure that all guests are comfortable and have a pleasant stay
• Monitor the lobby and other public areas for cleanliness and safety
• Assist with check-in and check-out procedures
• Process payments and complete paperwork as needed
• Assist with luggage and other requests from guests
• Ensure that all hotel policies and procedures are followed