Visitor Experience Attendant Jobs

Experience of caseload management and planning to meet deadlines

Management of risks and concerns using critical thinking to enable effective decision making

Knowledge, training and/or experience required to do the job:

Can demonstrate the following skills and attributes:

Experience of using a strength based approach working in partnership with families

Able to use a number of assessment tools used to decide referral pathways

Able to demonstrate maturity, a positive attitude, and strong conflict management skills

Knowledge of crisis intervention, risk management, family centred, strength based, and solution focused practices/approaches

Experience/knowledge of basic program support (i.e. filing, preapprovals, caseload admission tracking, creating files)

Excellent computer skills (i.e., Word, Excel, PowerPoint ) and data entry

Maintain current CPR/First Aid Safety certification

Knowledge of family dynamics and early childhood development

Experience with social media management and campaign planning.

Excellent organizational and project management skills; ability to successfully set priorities, develop a work schedule, monitor, and track progress towards goals.

Manages official Visit Prince Rupert social media channels, website blog content production, promotion, and engagement.

Experience in tourism or related marketing institutions/organizations.

Experience with project planning and report writing.

Plans and executes Tourism Prince Rupert’s annual marketing campaign calendar.

1+ years' experience in a Customer Service environment

DBIDS/DEERS/RAPIDS system knowledge is a plus

Attends all required agency staff meetings and training sessions

High School diploma or equivalent

Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances, and collections

Proficiency with email, Microsoft Office, and operations-related applications