Vice President, Client Service (Consumer Brands)
By Bounteous At Canada
14+ years of client service or account management experience in a digital marketing/technology agency or consultancy
Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
Independently assess team make-up; identify gaps and optimizations necessary to deliver an optimal client experience
Experience with consumer brands preferred, specifically with Consumer Goods & Services, Travel & Hospitality or Retail
Outstanding executive presence, presentation, and negotiation skills; the ability to inspire, engage, partner with, and influence senior leadership
Experience managing other client service professionals
Head Of Service Delivery & Support
By Commissionaires NB & PEI At Saint John, New Brunswick, Canada
Ensure resources, capabilities and capacity to meet existing business demand.
Develop and execute operational plans and priorities in alignment to strategic plans and budgets for operations and training
Accountable to ensure operational budgeted revenues and expenses are achieved through sound decision making and strong financial acumen
Instill and nurture a customer-centric / employee-centric approach to operations across all employee levels
Lead operational initiatives to improve efficiency and effectiveness
Function as the Operational lead on all matters requiring coordination within the division
Vice President - Customer Service - Utility Industry
By Hays At Toronto, Ontario, Canada
Experience in using AI to manage customer care data
Must have: utility background, meter-to-cash/AR experience
Experience in collaborating with key internal and external stakeholders, including vendors to align customer care strategies and solutions with business strategy.
Customer care up to speed with the market: Using AI
Lot of modernization and idea of modernization of customer care
What you need to Succeed?
Vice President Of Service Delivery
By Connective At Vancouver, British Columbia, Canada
reintegration services, employment support, life skills and community outreach to all who need it. The Connective
Connective is a community-based social services nonprofit operating in BC and the Yukon. We provide programs
and support including transitional and supportive housing, homelessness prevention, alternative justice interventions,
approach is person-centered, holistic and inclusive. We are here for everyone—at every stage, in any circumstance,
To learn more visit the link: https://leadersinternational.com/connective-vp-of-service-delivery/

Are you looking for an opportunity to lead a team of service delivery professionals and make a lasting impact on customer satisfaction? We are looking for an experienced Vice President of Service Delivery to join our team and help us deliver world-class customer service. As the VP of Service Delivery, you will be responsible for developing and executing strategies to ensure that our customers receive the highest quality of service. You will also be responsible for managing a team of service delivery professionals and ensuring that they are meeting customer expectations. If you are a motivated leader with a passion for customer service, this is the perfect opportunity for you!

Overview:

The Vice President of Service Delivery is responsible for leading the service delivery team and ensuring that the organization’s service delivery goals are met. This position is responsible for developing and executing strategies to ensure that the organization’s service delivery objectives are met in a timely and cost-effective manner.

Detailed Job Description:

The Vice President of Service Delivery is responsible for leading the service delivery team and ensuring that the organization’s service delivery goals are met. This position is responsible for developing and executing strategies to ensure that the organization’s service delivery objectives are met in a timely and cost-effective manner. The Vice President of Service Delivery will be responsible for managing the service delivery team, developing and implementing service delivery processes, and ensuring that customer service levels are met. The Vice President of Service Delivery will also be responsible for developing and maintaining relationships with customers and vendors, and ensuring that customer service issues are addressed in a timely and effective manner.

What is Vice President Of Service Delivery Job Skills Required?

• Excellent leadership and management skills
• Strong customer service and communication skills
• Ability to develop and implement service delivery processes
• Ability to develop and maintain relationships with customers and vendors
• Knowledge of service delivery best practices
• Ability to manage multiple projects simultaneously
• Strong problem-solving and analytical skills

What is Vice President Of Service Delivery Job Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in service delivery management
• Proven track record of successful service delivery
• Experience in customer service and relationship management

What is Vice President Of Service Delivery Job Knowledge?

• Knowledge of service delivery best practices
• Knowledge of customer service and relationship management
• Knowledge of project management principles and techniques
• Knowledge of budgeting and financial management

What is Vice President Of Service Delivery Job Experience?

• 5+ years of experience in service delivery management
• Proven track record of successful service delivery
• Experience in customer service and relationship management

What is Vice President Of Service Delivery Job Responsibilities?

• Lead the service delivery team and ensure that the organization’s service delivery goals are met
• Develop and execute strategies to ensure that the organization’s service delivery objectives are met in a timely and cost-effective manner
• Manage the service delivery team and develop and implement service delivery processes
• Ensure that customer service levels are met
• Develop and maintain relationships with customers and vendors
• Ensure that customer service issues are addressed in a timely and effective manner
• Monitor and analyze