Utility Collections Coordinator Jobs

Review and pay claims for internal group benefit clients: day to day management of Telus Adjudicare EFT payment and bounce-backs.

Ability to liaise effectively with various levels of management as well as ability to establish relationships with external suppliers and customers.

Manage day to day banking and client receipts.

Manage all client account receivable balances, reporting, collection, and refund for terminated clients.

Monitor and prepare client Self Insured Benefit Plan balances, deposits, plan reimbursements, and reconciliations.

Advanced Excel skills and ability to work with large amounts of data, existing spreadsheets, and tracking documents.

Strong computer skills, with a working knowledge of Microsoft Excel

2-3 years’ experience in an administrative function (preferably within Finance department)

Process daily cheque deposits, manage post-dated cheques, and investigate discrepancies.

Community College Diploma/Certificate or equivalent in Administration or Finance

Experience with accounts receivable, month-end reconciliation and collections

Good written and verbal communication skills

for an experienced and motivated individual.

• University Degree in Finance, Economics, Commerce, Public Administration, Business Administration or suitable equivalent

• Demonstrated knowledge and proficiency in a range of core functions and operational processes of the division.

• Excellent analytical, problem solving, interpersonal, communication and negotiation/mediation skills

• Demonstrated knowledge of financial operating and capital budgets and business planning processes

• Excellent public interpersonal and communication skills, verbal and written

Strong analytical skills and data management skills.

Solid knowledge and experience of accounting and accounting principles.

Exceptional customer service skills, with a strong focus on providing an excellent customer experience and customer service.

University degree or College diploma in business administration, commerce, or accounting complemented with 2-3 years of relevant work experience.

Excellent verbal and written communication skills.

Knowledgeable in regional policies, by-laws, including familiarity with the Municipal Act

Experience working with databases and in collection management is an asset.

Post-secondary education in fine arts, museum studies, arts administration, or related field;

Demonstrated experience in art handling, documentation and/or installation;

Demonstrated experience with a variety of computer programs (ie. Microsoft Word, Excel, and Outlook, Adobe suite and databases).

Technical knowledge and ability in art installation;

Ability to manage a heavy workload with critical deadlines, problem solve and re-prioritize to meet changing circumstances;

Act as a liaison between our engineers, project management team and the end customer

Manage interface with municipalities as necessary to define project requirements and deliverables to get clear expectations

Experience and education may be substituted for one another.

Understand & relay local jurisdictional requirements as it relates to the installation of a new electrical service with relevant utility

Experience in utility regulatory work.

A minimum of 5 years of experience with utility coordination and electrical engineering related

Communicate with key stakeholders throughout the duration of a project such as clients, landowners, regulatory officials, government agencies and project managers

Complete Ground disturbance requirements for land and infrastructure projects

Diploma in Land Acquisition or related certification

Minimum of 3 years related experience acquiring fee simple and surface land rights.

Experience with Alberta Environment and Parks EDS program for crown land applications

Excellent field negotiation and problem solving skills

2+ years of experience in Accounting within professional services

Legal industry experience considered a strong asset

Post-secondary education in Business Administration or similar stream

Excellent interpersonal skills, self-starter, collaborative

Strong oral and written communication skills (English mandatory)

High volume Billing and Pre-Billing within a legal environment

Self-starter, excellent organization, and time management skills

Effectively Manage in-bound Call Inquiries and/or makes outbound calls as part of resolution management

Provide feedback and recommendations to management to implement processes improvements.

Medical and dental benefits once qualified

Other duties as assigned by Manager

Minimum 1-2 years of previous collections / call center and/or high-volume sales experience

1-3 years’ experience in the construction industry is an asset.

Knowledge of programs such as Microsoft Projects, as well as proficiency in Microsoft Office applications such as Word, Excel, and Outlook

Assist in planning and preparing construction schedules and milestones, and monitor progress against established timelines;

Assists in tracking projects progress;

Assist in monitoring quality control programs;

Build and maintain customer and supplier/vendor relationships;

Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.

Prepare and present reports on collections performance and metrics to management, highlighting trends, challenges, and opportunities for improvement.

A host of perks and benefits, including flexible hours, hybrid working models, employee assistance, and 20 days off to recharge.

Minimum of 2-3 years of experience in collections, accounts receivable, or related role.

Strong understanding of billing and collections processes, including knowledge of collection laws and regulations.

Excellent communication skills, both written and verbal, with the ability to effectively communicate with clients and internal teams.