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Technical Support Engineer Jobs in Ontario

Technical Support Engineer Jobs
By Adobe At Ottawa, Ontario, Canada
Provide Knowledge Transfer sessions to help reduce customer concerns about Adobe
BA/BS Degree in a related field or equivalent experience.
2+ years’ experience in technical customer support- preferably within a SaaS/ enterprise environment
Java or Backend development experience is helpful
Experience investigating and debugging multi-tier web applications
Working experience with JavaScript, HTML, CSS, and XML
Technical Support Engineer Jobs
By Epsilon Solutions Ltd. At Mississauga, Ontario, Canada
• Experience with Windows Admin/remote connectivity tools
• Experience troubleshooting LAN connectivity & cabling
• Experience with scripting tools to automate windows configurations
• Experience deploying software/applications/configs to endpoints
• MS Intune\Azure AD experience is a big plus
• Takes the initiative to improve operational effectiveness"
Senior Technical Support Engineer - Api Support
By Finastra At Mississauga, Ontario, Canada
Experience supporting APIs and utilizing Postman
Knowledge of Java Script, Rest Architecture
Knowledge of K8s Kubernetes/Dockers, OMS (Azure), Cloud (a plus)
Knowledge about software development lifecycle (a plus)
Working knowledge of agile methodologies
Strong organization and communication skills

Are you looking for a challenging and rewarding role as a Technical Support Engineer? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and support. If you are looking for an opportunity to work with cutting-edge technology and make a difference, this is the job for you!

Technical Support Engineer Job Skills:

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize tasks
• Ability to work under pressure
• Excellent customer service skills

What is Technical Support Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in computer hardware and software
• Previous experience in a technical support role

What is Technical Support Engineer Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Technical Support Engineer Job Experience?

• Previous experience in a technical support role
• Experience with customer service
• Experience with troubleshooting and problem-solving

What is Technical Support Engineer Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Install and configure computer hardware and software
• Diagnose and repair hardware