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Technical Support Engineer Jobs in Nova Scotia

Technical Support Engineer Jobs
By Omnivex Corporation At Vaughan, Ontario, Canada
Excellent written and oral communication skills, problem solving and analytical skills, interpersonal and collaboration skills
Familiarity using remote desktop troubleshooting Software
Work with customers and partners, both proactively and reactively, in order to onboard them and address their technical support issues
Monitor and respond to internal and external support inquiries via email, forums and telephone
Duplicate technical support issues in the lab
Participate in emergency after hours on-call support rotation
Technical Support Engineer Jobs
By PGP Life Scientific Ltd At Waterloo, Ontario, Canada
Manage and address electronic tickets efficiently
8+ years' of technical support experience
Strong written and verbal and troubleshooting skills
Excellent verbal, written and interpersonal communication skills.
Knowledge of medical and lab safety and standards
Attending weekly training sessions to improve technical skills.

Are you looking for a challenging and rewarding role as a Technical Support Engineer? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and support. If you are looking for an opportunity to work with cutting-edge technology and make a difference, this is the job for you!

Technical Support Engineer Job Skills:

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize tasks
• Ability to work under pressure
• Excellent customer service skills

What is Technical Support Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in computer hardware and software
• Previous experience in a technical support role

What is Technical Support Engineer Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Technical Support Engineer Job Experience?

• Previous experience in a technical support role
• Experience with customer service
• Experience with troubleshooting and problem-solving

What is Technical Support Engineer Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Install and configure computer hardware and software
• Diagnose and repair hardware