Technical Support Engineer - Toronto
By Obsidian Security At Toronto, Ontario, Canada

Qualifications For a Technical Support Engineer

Technical Support Engineer Jobs
By Greater Anglia At Ilford, Manitoba, Canada
Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
GA Hapi Benefits App-?our great benefits app which includes discounts across many retailers, days out and dining
Please note vacancies can close earlier due to high influx of candidate applications*
??????? Genuine … be welcoming, customer-centric and respectful
??????? Professional… be solution-oriented, accountable and delivering to promises
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Technical Support Engineer, Trilogy (Remote) - $60,000/Year Usd
By Crossover At Toronto, Ontario, Canada
Growing your product knowledge, in breadth and depth
At least 4 total years of experience in a technical customer support or entry-level engineering role
Technical Support Engineer Key Responsibilities
Impressing customers by solving complex or new problems
Digging deep to discover the root causes and solutions of issues - exploring source code, databases, logs, and traces
Answering the same questions over and over again
Technical Support Engineer Jobs
By Tipalti At Toronto, Ontario, Canada
4+ years experience in a Technical Support role preferably in FinTech, Financial Management, Accounts Payables or Payments area
Maintain internal documentation and perform knowledge-sharing with team members
Proven experience with databases and high-level SQL queries (SSMS, MongoDB)
Excellent troubleshooting, problem-solving, and analytical skills
Excellent written and verbal communication skills
Take ownership of technical escalations and serve as a focal point for all related teams.

Are you looking for a challenging and rewarding role as a Technical Support Engineer? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and support. If you are looking for an opportunity to work with cutting-edge technology and make a difference, this is the job for you!

Technical Support Engineer Job Skills:

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize tasks
• Ability to work under pressure
• Excellent customer service skills

What is Technical Support Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in computer hardware and software
• Previous experience in a technical support role

What is Technical Support Engineer Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Technical Support Engineer Job Experience?

• Previous experience in a technical support role
• Experience with customer service
• Experience with troubleshooting and problem-solving

What is Technical Support Engineer Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Install and configure computer hardware and software
• Diagnose and repair hardware