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Technical Services Analyst Jobs in Manitoba

Technical Services Support Analyst
By York University At Toronto, Ontario, Canada
This education equivalency is in addition to the experiential requirements outlined below.
Experience in an educational environment is preferred.
This is a Full-time Temporary Contract to November 15, 2024.
To be considered for this opportunity, you will bring the following:
Technical Analyst Jobs
By Scotiabank At Toronto, Ontario, Canada
Work with Scotiabank infrastructure teams to maintain and support infrastructure and services under management
Ensuring business specifications/requirements documentation is accurately prepared and comprehensive to support sizing/development efforts and as input to various project documentation.
Defining of business requirements, processes, and preparation of business case proposals
You have experience in Unit Testing, such as familiarity with JUnit/Jest, Mockito/Mocha etc.
You are passionate about open-source technologies or have evident experience with library contribution or developing shared components.
You have competency to lead team members with differing opinions and levels of experience.
Analyst, Custody Services Jobs
By CIBC Mellon At Toronto, Ontario, Canada
Day to day service contact for Top Tier Client’s and Investment Managers and act as subject matter expert on complex issues.
Assist with quarterly calls to Clients or Investment Managers.
Successful completion of post-secondary program with focus on business, finance or accounting
Excellent knowledge of Excel, Word, PowerPoint
Detail oriented with good analytical and problem solving skills
Excellent verbal and written communication skills
Technical Services Specialist Jobs
By Insight Global At Toronto, Ontario, Canada
Experience with energy management and/or energy consulting is considered an asset
5+ years of experience in a related role - mechanical engineering, submetering, energy consulting etc
Experience working with clients, giving presentations, and effectively communicating solutions to drive projects, implementation and execution
Experience with the submetering industry is considered an asset
Experience in any of the following
Engineering Degree from a 4-5 year program at a recognized University

Are you looking for an opportunity to use your technical skills to make a difference? We are looking for a Technical Services Analyst to join our team and help us provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical support and guidance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview:

A Technical Services Analyst is responsible for providing technical support to customers and internal staff. They analyze customer needs, troubleshoot technical issues, and provide solutions. They also provide training and support to customers and internal staff on the use of software and hardware.

How To Become an Technical Services Analyst:

To become a Technical Services Analyst, you will need to have a bachelor’s degree in computer science, information technology, or a related field. Additionally, you should have experience in customer service, technical support, and troubleshooting.

Technical Services Analyst Skills:

• Technical knowledge
• Troubleshooting
• Problem-solving
• Communication
• Customer service
• Interpersonal skills
• Time management
• Analytical skills

What is Technical Services Analyst Knowledge?

• Operating systems
• Networking
• Software applications
• Hardware components
• Database management
• Security protocols
• Troubleshooting techniques

What is Technical Services Analyst Responsibilities?

• Respond to customer inquiries
• Troubleshoot technical issues
• Provide technical support
• Install and configure software and hardware
• Train customers and internal staff
• Monitor system performance
• Develop and maintain documentation
• Research and recommend solutions

What is Technical Services Analyst Experience?

• Previous experience in customer service or technical support
• Experience with software and hardware installation and configuration
• Experience with troubleshooting and problem-solving
• Experience with network and security protocols

What is Technical Services Analyst Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Certification in relevant technologies
• Knowledge of operating systems, networking, and software applications

Technical Services Analyst Education:

• Bachelor’s degree in computer science, information technology, or a related field
• Certification in relevant technologies
What tools help Technical Services Analyst work better?
• Remote access software
• Network monitoring tools
• Database management tools
• Help desk software
• Documentation software
Good tips to help Technical Services Analyst do more effectively?
• Stay up to date with the latest technologies
• Develop strong communication and customer service skills
• Develop problem-solving and analytical skills
• Utilize remote access software to provide support
• Develop documentation and training materials
Common Technical Services Analyst interview questions?
• What experience do you have in customer service and technical support?
• What operating systems and software applications are you familiar with?
• How do you troubleshoot technical issues?
• What techniques do you use to provide customer support?
• How do you stay up to date with the latest technologies?