Student Conduct Administrator Jobs

Critical thinking skills to find innovative solutions and identify when and with whom to implement appropriate risk management and intervention.

1+ years’ experience of related customer service experience. A combination of education and experience can be considered.

Manage ID card photo process and distribute student ID cards.

Superior verbal communication skills, (in person and telephone), demonstrating the ability to articulate key messages effectively and employ active listening techniques

Ability to effectively manage a large volume of work with a high degree of accuracy and attention to detail.

Ability to respect and relate to people from varied backgrounds, ethnicities, cultures, and abilities.

Interact with senior management, supervisory and compliance staff of a Dealer Member to evaluate the effectiveness of the firm’s controls

Actively contribute to team discussion, openly sharing experiences and ideas to improve examination practices and departmental goals

The following courses are an asset: Derivatives Fundamental Course, Branch Managers Course and Chief Compliance Officers Course

Knowledge of securities industry, CIRO Dealer Members and their activities.

Effective written and oral communication skills

The following courses are required: Canadian Securities Course, and Examination based on the Conduct and Practices Handbook for Securities Industry Professionals,

Preparing notice of investigation summaries, issuing interim measures, writing comprehensive decision letters, and performing other case management as needed.

Facilitating the delivery of the outcomes of investigations to the involved parties and offering referrals to campus support resources;

Developing educational opportunities to support the student conduct process and enhance good citizenship education for students interacting with the office;

Strong communication and interpersonal skills; and

Strong writing and editing skills, with a keen attention to detail.

A minimum of five years’ experience in student conduct or a related field in a post-secondary environment.

Combine expert industry knowledge with advanced data analytics skills to enhance predictive capabilities of Advisor Monitoring team while detecting emerging trends.

Strong interpersonal skills and a demonstrated experience working effectively in a team environment as well as independently.

Apply industry knowledge to assess potential advisor misconduct and resolve findings. This may require contacting advisors and/or customers where appropriate.

Advanced data analytics skills with ability to work effectively in Microsoft Excel, Microsoft Power BI and Tableau Software.

Well-developed planning and organizational skills with the ability to prioritize and handle multiple tasks while meeting tight deadlines.

Excellent verbal and written communication/documentation skills.

Strong project management and organizational skills.

Support and troubleshooting of PLM System Data Management and Integration

3D CAD experience is an asset (Unigraphics NX software knowledge preferred)

Strong computer skills and basic programming is required (C++, VB.NET Programming preferred.)

Excellent analytical and problem solving skills.

Troubleshooting moderate complexity user issues within the Engineering Team on CAD and PLM software

A post-secondary diploma or degree in a relevant discipline. A combination of education and directly-related experience may be considered.

1+ years' of related customer service experience, preferably in post-secondary education in a Registrar’s Office or accounts receivable role.

Help students manage tuition and fee payments.

Use your exceptional interpersonal skills and ability to contribute to a positive team culture.

Intermediate knowledge of Microsoft Office tools (Word, Excel, Outlook); comfortable with other computer applications

Experience working in a student information system (preferably PeopleSoft) is an asset

Providing effective and timely management of inbound faxes and email communication.

Ensuring complete and high quality data entry into our database systems

Process data entry activities of pertinent information received at different points of contact during the delivery of program services.

1-2 years of experience in an administrative role.

Minimum of 6 months to 1 year experience in customer service. Bonus if experience is within health care.

Executing other ad-hoc administrative duties, as they are assigned

Proven time management, organizational and analytical skills; ability to manage multiple priorities and deadlines.

Assisting the Manager and/or Senior Management with research-based projects relating to Professional Conduct.

Proven exceptional written and verbal communications skills, including experience with formal report writing.

Supporting the Manager with investigating new and ongoing complaint, report and unauthorized practice matters.

At least two years’ related experience, preferably in investigations or with another regulatory body.

Experience with conducting interviews and document findings.