Engagement Manager Jobs
By Hatch At Mississauga, Ontario, Canada
8+ years of program and project management or relevant industry experience
Proven industry experience in mining and exposure to mining management systems
Solid functional knowledge in one or more of the following areas: Strategy, Business Readiness & Transformation, Organization Effectiveness, and Risk Management
Knowledge of the fundamentals of project execution, including project controls, EPCM processes, procurement, contracting and engineering management is preferred
Client relationship management and business development skills
Conduct project risk evaluations and project management processes, including start up planning activities
Band 4 - Director Communications & Strategic Engagement (Bc Public Service)
By BCJobs At Victoria, British Columbia, Canada
Minimum of five (5) years of *related experience.
Experience as representative or liaison of an organization responding to and working with a variety of media outlets.
Experience leading professional services and managing relationships with external organizations and partners.
Experience in creating and delivering executive-level presentations for the purpose of decision making.
Experience establishing collaborative relationships with senior leaders and leading organizational change associated with implementation.
Experience giving live appearances on TV, Radio, and social media.
Senior Writer, Stakeholder Engagement And Strategic Narrative, Scotiabank [Scotiabank]
By CareerBeacon At Toronto, Ontario, Canada
Strong interpersonal and relationship management skills, comfortable communicating directly with senior executives
Proven project management and multi-tasking skills, with the ability to manage multiple projects at once
Actively sharing knowledge and experience to enhance the development of all team members
Familiarity in content management systems, web and social platforms
Digital native – will bring new ideas about how we can employ digital to enhance the employee experience
Remote-friendly work environment will provide you with the flexibility to perform at your best.
Manager, Engagement Jobs
By Dalhousie University At Halifax, Nova Scotia, Canada
Master’s degree or senior management experience.
Strong interpersonal skills and the ability to manage multiple priorities in a shifting environment.
Strong written and technical skills
Experience with GSuite, Salesforce, AirTable and Slack.
Past experience with fundraising and donor relations.
Experience working in the entrepreneurship ecosystem.
Engagement Manager Jobs
By Wonolo At Canada
4+ years of account management, consultative business development experience or Customer Success
Grow, retain, and manage key user relationships within a book of business
Develop a deep understanding of the users’ goals and effectively solution the product and user experience to achieve the goals
Partner closely with Sales, Customer Operations, and Product teams to make sure customers have the best possible experience
Experience building large enterprise client relationships while also discovering and closing revenue-generating opportunities
A self-starter with strong organizational, analytical, and communications skills (both written and verbal)
Senior Manager, Payer Engagement And Strategic Partnerships, Bc/Ab/Sk - Oncology
By AstraZeneca At Calgary, Alberta, Canada
Support the development of pCPA negotiation strategies and regional contractual negotiations to optimize lifecycle management of established brands
Through multi-stakeholder engagement (drug plan managers, KEEs, patient groups, etc.) provide new insights to advise cross-functional strategies and reimbursement strategies.
Oncology experience is an asset.
Experience leading projects that involve cross functional collaboration
Experience developing and implementing payer engagement strategies
Network of national/regional Payer/KEE contacts and in-depth knowledge of payer-patient-specialist networks is highly desirable

Are you an experienced Strategic Engagement Manager looking for a new challenge? We are looking for an enthusiastic and motivated individual to join our team and help us drive our strategic engagement initiatives forward. You will be responsible for developing and executing strategies to increase engagement with our key stakeholders and partners, as well as managing relationships with external organizations. If you have a passion for driving results and making a positive impact, this could be the perfect opportunity for you!

Overview:

A Strategic Engagement Manager is responsible for developing and executing strategic plans to engage customers and build relationships with key stakeholders. They work closely with the sales, marketing, and customer service teams to ensure that customer needs are met and that customer satisfaction is maintained. They also develop and implement strategies to increase customer loyalty and retention.

How To Become an Strategic Engagement Manager:

To become an Strategic Engagement Manager, you will need to have a bachelor’s degree in business, marketing, or a related field. You should also have experience in customer service, sales, and/or marketing. Additionally, you should have strong communication and organizational skills, as well as the ability to think strategically.

Strategic Engagement Manager Skills:

• Strategic planning
• Relationship building
• Customer service
• Sales
• Marketing
• Communication
• Organizational skills
• Problem-solving
• Analytical skills
• Negotiation

What is Strategic Engagement Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of business processes and procedures
• Knowledge of industry trends and best practices
• Knowledge of customer segmentation and targeting
• Knowledge of data analysis and reporting

What is Strategic Engagement Manager Responsibilities?

• Develop and execute strategic plans to engage customers and build relationships with key stakeholders
• Work closely with the sales, marketing, and customer service teams to ensure customer needs are met
• Develop and implement strategies to increase customer loyalty and retention
• Monitor customer feedback and analyze customer data to identify areas of improvement
• Develop and implement customer segmentation and targeting strategies
• Develop and implement customer loyalty programs
• Manage customer relationships and ensure customer satisfaction
• Monitor customer service performance and ensure customer service standards are met
• Develop and implement customer service policies and procedures
• Develop and implement customer service training programs

What is Strategic Engagement Manager Experience?

• Previous experience in customer service, sales, and/or marketing
• Experience in developing and executing strategic plans
• Experience in customer relationship management (CRM) systems
• Experience in data analysis and reporting
• Experience in developing and implementing customer segmentation and targeting strategies
• Experience in developing and implementing customer loyalty programs

What is Strategic Engagement Manager Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Strong communication and organizational skills
• Ability to think strategically
• Ability to analyze customer data and identify areas of improvement
• Ability to develop and implement customer service policies and procedures
• Ability to develop and implement customer service training programs

Strategic Engagement Manager Educations:

• Bachelor’s degree in business, marketing, or a related field
• Master’s degree in business, marketing, or a related field
• Professional certifications in customer service, sales, and/or marketing
What tools help Strategic Engagement Manager work better?
• Customer Relationship Management (CRM) systems
• Data analysis and reporting tools
• Customer segmentation and targeting tools
• Customer loyalty programs
• Customer service training programs
Good tips to help Strategic Engagement Manager do more effectively?
• Develop and maintain strong relationships with customers and key stakeholders
• Utilize customer feedback to identify areas of improvement
• Analyze customer data to identify trends and opportunities
• Develop and implement customer segmentation and targeting strategies
• Develop and implement customer loyalty programs
• Monitor customer service performance and ensure customer service standards are met
• Develop and implement customer service policies and procedures
• Develop and implement customer service training programs
Common Strategic Engagement Manager interview questions?
• What experience do you have in customer service, sales, and/or marketing?
• How have you developed and executed strategic plans in the past?
• How do you ensure customer satisfaction?
• What strategies have you implemented to increase customer loyalty and retention?
• How do you analyze customer data and identify areas of improvement?
• How do you develop and implement customer segmentation and targeting strategies?
• What customer service policies and procedures have you developed and implemented?
• What customer service training programs have you developed and implemented?