Solution Lead Jobs in Quebec

Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines

Advanced subject matter expertise of Human Capital Management (HCM) concepts and systems (HR and Payroll)

Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities

5+ years of software implementation experience

Experience implementing complex HCM projects

Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources

Define frameworks to manage long-term strategy and forecasting

5+ years of successful services and solutions sales experience

Bachelor's degree or equivalent professional work experience

Experience selling technology services preferred

Experience growing master service agreements and statements of work

Prendre des initiatives et faire preuve de leadership dans une entreprise en pleine croissance

Knowing when to escalate issues to the engineering and management teams

Undertaking, at times, any other tasks as requested by Line Manager or Management

Documenting new processes and sharing knowledge with the wider support team

Experience in a 1st Line IT Support, Ticketing Systems, Box Office or Help desk environment

Experience working with a ticketing system such as Jira, ZenDesk, Salesforce or Shortcut

Experience working within a Microsoft or G-Suite environment