Service Representative Jobs in Manitoba

Familiarity with computers and knowledge of dental procedure codes.

Benefit and or insurance processing background is an asset.

Strong computer skills and proficiency with Microsoft Office Suite

Strong, clear, and concise written and verbal communication skills.

Interpersonal and communication skills to work effectively with all levels of staff.

Strong computer skills and proficiency with Microsoft Office programs (Word, Excel, PowerPoint) or equivalent required.

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.

Knowledge and experience using relevant systems and technology Good.

Knowledge of the risk and regulatory requirements of the business Good.

May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.

Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.

Broader work or accountabilities may be assigned as needed.

Customer service as a lifestyle, not just a skillset

Competitive salary of $55-60K plus bonus, perks and great benefits

Valid RIBO Insurance license - Level 1

Ability to never miss an important deadline

Love working in a fast-paced environment

A fun job! From the President to the newest hire, everyone likes what they do

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email

Managecollections activities for all past due financial accounts

You bring some experience in a customer-facing environment

No experience, but looking for a career opportunity?

Monthly, quarterly, and semi-annual incentive plans

RRSP and Employee Share Purchase Plan matching

ROLE RESPONSIBILITIES (including but are not limited to):

resource for more junior staff, referring non-routine issues to more senior team members and/or manager

·Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests

·Broader work or accountabilities may be assigned as needed

·Knowledge and understanding of the business unit’s key

·PC skills (MS Word, Excel, PowerPoint)

Ability to accurately understand and respond appropriately when interacting with customers, co-workers and management

2-4 years of relevant experience

1 year of cash handling or customer service experience

Experience in a similar role

Exhibit effective follow-through and ownership in every customer interaction.

Handling of special services, such as wire payment processing

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Occasional requirement to do on site service at local customer locations

Job type: Full-time | Permanent

Handle incoming calls for product service

Diagnose product issues with customer

Track and document service calls

Ship/order replacement parts to customer

Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more

Exceptional customer service skills and ability to interact with patients

Full time, reliable employment with consistent hours

3 weeks paid vacation to start

Paid sick days and annual wellness/floater day

Paid overtime, paid on-call hours, paid on-call stand by hours

Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more

Exceptional customer service skills and ability to interact with patients

Full time, reliable employment with consistent hours

3 weeks paid vacation to start

Paid sick days and annual wellness/floater day

Paid overtime, paid on-call hours, paid on-call stand by hours