Service Desk Agent - 1554161
By Halian At Bruxelles, Manitoba, Canada
Document knowledge,. known issues and transfer of this knowledge to colleagues;
Bachelor degree with 2 years experience
Proven knowledge in end user assistance and support of information systems;
Knowledge of wiki, collaborative sites and social networks;
Excellent communication / writing skills;
Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in working in team;
Hr Service Desk - Costumer Service
By Diamondpick At Calgary, Alberta, Canada
4 +years of experience in HR, customer service, or a related field
Experience in SAP, HRMS or other HR tools/processes would be a plus
Excellent communication skills in English (verbal and written)
Good analytical and problem-solving skills
Bachelor’s degree in Human Resources, business administration, or related field
Ability to work independently and as part of a team in a fast-paced environment
Service Desk Associate Jobs
By Workhoppers At Winnipeg, Manitoba, Canada

Service Desk Associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...

Hr Service Desk Jobs
By Diamondpick At Calgary, Alberta, Canada
3- 5 years proven work experience as a HR Service desk associate
Hands on experience with help desk
Excellent written and verbal communications skills
Solid technical background with an ability to give instructions to a non-technical audience
Customer-service oriented with a problem-solving attitude
Hr -Service Desk Jobs
By KTek Resourcing At Calgary, Alberta, Canada
•3- 5 years of proven work experience as an HR Service desk associate
• Hands-on experience with the help desk
•Excellent written and verbal communications skills
·Ability to answer queries related to payroll
·Ensure customer service is timely and accurate on a daily basis
·Contribute to improving customer support by actively responding to queries and handling complaints
Service Desk Jobs
By eJAmerica At Montreal, Quebec, Canada
Recevoir et traiter les demandes d'assistance des utilisateurs sur place.
Identifier, diagnostiquer et résoudre les problèmes techniques de base.
Assurer un suivi attentif des problèmes en cours et des demandes en attente.
Collaborer avec l'équipe de support pour résoudre les problèmes complexes ou les acheminer vers les bonnes ressources.
Documenter avec précision les interactions avec les utilisateurs et les solutions fournies.
Maintenir une connaissance approfondie de nos produits et services pour fournir un soutien efficace.
Service Desk Agent Jobs
By Coreio Inc. At Toronto, Ontario, Canada
Create Incident, IMAC and Service Request tickets and categorize them within the Call Management Tool
Minimum requirement A+, N+, or another recognized certification
Associates Degree or technical training or equivalent combination of education and experience
Incident Management, Service Request Management, Problem management, Asset Management
Coordinate site visits with local and remote technicians
Excellent communications skills and client centric (English).
Hits Service Agent Jobs
By Hamilton Health Sciences At Hamilton, Ontario, Canada
Demonstrated Project Management experience an asset
Performing remote troubleshooting using diagnostic techniques and pertinent questions to resolve hardware and/or software issues
Minimum 1 – 2 years months experience troubleshooting equipment hardware/software (PC, printer, hand helds,
Working knowledge Microsoft Windows environments, MS Office, Outlook
Excellent problem solving and organizational skills
Experience working with call tracking software preferred
Costumer Service Agent Jobs
By Randstad Canada At Montreal, Quebec, Canada
1 to 3 years experience in a call center environment
Knowledge of the fitness industry an asset
Experience with Zendesk an asset
Group insurance 55% paid by the employer
2 weeks vacation + 5 personal days
Salary 45 000 - 50 000
Service Desk Agent Jobs
By Coreio Inc. At Vaughan, Ontario, Canada
Create Incident, IMAC and Service Request tickets and categorize them within the Call Management Tool
Minimum requirement A+, N+, or another recognized certification
Incident Management, Service Request Management, Problem management, Asset Management
Coordinate site visits with local and remote technicians
Strong communication, documentation, organization, and problem-solving skills
General knowledge of IT services and processes support