Register
Recruit Create CV

Senior Support Analyst Jobs

Senior Business Support Analyst
By York Region (The Regional Municipality of York) At Newmarket, Ontario, Canada
Demonstrated human resource management and staff supervisory experience.
Successful completion of a Community College Diploma program in Information Technology or approved equivalent combination of education and experience.
Analyses user requirements and Department technology needs and generates alternative approaches to information systems design.
Experience with Drupal custom modules development.
Experience and demonstrated ability with relational databases.
Demonstrated experience using Web Services to integrate applications.
Senior Program Support Analyst
By Procom At Winnipeg, Manitoba, Canada
Certificate in Project Management or project related experience.
Five years of work experience in project/program management through all phases of the project lifecycle.
Experience working in a program management office is an asset.
Development and maintenance of Project Management Office (PMO) Toolkit, handbook, guides, and templates
Drives and promotes continuous improvement of client’s project management and project delivery methodologies by applying current trends and best practices
Facilitates or co-facilitates project management meetings like scope planning, resource planning, sprint planning and sizing exercises, and lessons learned
Applications Support Senior Analyst
By Citi At Mississauga, Ontario, Canada
Knowledge/ experience of problem Management Tools.
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Senior Support Analyst Jobs
By Solicitor General | Solliciteur général At Toronto, Ontario, Canada
• Knowledge or .Net Technologies, Web Services, WPF, WCF, Oracle Application Server (OAS), VM Ware, SQL Server
• Experience in the use of information retrieval packages using SQL (like building reports)
• Demonstrate experience in implementing a secure application infrastructure for COTS and custom build applications
• You can provide interpretation and explanation of policies to users/managers
• 21 College Street, Toronto
• 200 First Avenue West, North Bay
Senior It Support Analyst
By RBC At Toronto, Ontario, Canada
Work together with Project Managers, App Dev, QE and other vendors to meet project objectives.
Excellent problem solving skills, communication skills, interpersonal skills
You must have more than 5 years of experience in maintenance and support project
Prior experience of supporting Apps on Digital Platform
Strategic thinker with excellent interpersonal skills to work across teams and businesses
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Senior Customer Support Analyst
By Payscale At Canada
Contribute to Knowledge Center Support through article creation and linkage
Experience providing enterprise software support
Intermediate to Advanced experience with Excel
Experience with Marketpay or other compensation software (highly desirable)
Experience supporting dedicated customers, as opposed to queue-based work (highly desirable)
Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Senior It Support Analyst
By STACK IT Recruitment Inc. At Mississauga, Ontario, Canada
Strong time management skills including a strong ability to prioritize workload and a demonstrated ability to multi-task.
Keep up to date on general technical skills and knowledge of MS Office 365 and Azure new releases, and new patches/fixes.
3 years in user technical support, with excellent communication skills
1 year of Office 365 online system administration experience.
Experience in Azure technical support.
Experience in setting up and working with Windows server policies and scripts.

Are you an experienced IT professional looking for an exciting new challenge? We are looking for a Senior IT Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving complex technical issues, providing guidance and support to our customers, and helping to ensure our systems are running smoothly. If you are a motivated self-starter with a passion for technology, this could be the perfect opportunity for you!

Overview A Senior IT Support Analyst is a professional who provides technical assistance and support to users of computer hardware, software, and networks. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing advice and guidance on the use of computer systems and applications. Detailed Job Description A Senior IT Support Analyst is responsible for providing technical support to users of computer hardware, software, and networks. This includes troubleshooting, diagnosing, and resolving technical issues, as well as providing advice and guidance on the use of computer systems and applications. They are also responsible for monitoring and maintaining computer systems and networks, and ensuring that they are running efficiently and securely. In addition, they may be responsible for installing and configuring new hardware and software, and providing training and support to users. Job Skills Required
• Excellent problem-solving and analytical skills
• Knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Knowledge of IT security best practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Solutions Associate (MCSA) or equivalent
• Experience with Windows Server, Active Directory, and Exchange
Job Knowledge
• Knowledge of computer hardware, software, and networks
• Knowledge of IT security best practices
• Knowledge of Windows Server, Active Directory, and Exchange
• Knowledge of network protocols and technologies
• Knowledge of virtualization technologies
Job Experience
• 5+ years of experience in IT support
• Experience troubleshooting and diagnosing technical issues
• Experience installing and configuring hardware and software
• Experience providing training and support to users
• Experience monitoring and maintaining computer systems and networks
Job Responsibilities
• Troubleshoot and diagnose technical issues
• Install and configure hardware and software
• Monitor and maintain computer systems and networks
• Provide advice and guidance on the use of computer systems and applications
• Provide training and support to users
• Ensure that computer systems and networks are running efficiently and securely