Senior Social Media Specialist Jobs

Experience in community management, or customer service.

Customer response management for mortgage related queries for existing and potential customers.

Create monthly reports and analyze performance of community management, including after-incident reports, customer reports and ad-hoc reports, as requested.

Support new LOB response management, as needed.

Competitive compensation and benefits packages

Knowledge and understanding of the mortgage and housing industry and can respond comfortably to customer’s questions or concerns related to mortgages.

You have 6+ years of proven experience in social media management and community building.

You have experience working with social media management tools

Manage social media accounts, including building calendars, scheduling/posting, monitoring conversations, responding to comments, and analyzing performance.

Report any social media crisis situations to the PR Manager, and manage and respond to negative feedback promptly and professionally.

You have knowledge in all prominent social media platforms, algorithms and trends

Learning Is At The Heart Of Our Employee Experience

Creates, implements, and manages email marketing campaigns.

Experience creating content for social media platforms including Twitter, Facebook, Instagram, LinkedIn, YouTube, and TikTok.

General social media and computer skills are essential.

Experience withCMSsoftware such as WordPress, email marketing platforms, and Adobe Acrobat.

Experience with photo / video editing software like Adobe Photoshop / Premiere is preferred.

Excellent communication, interpersonal, and presentation skills.

Proven work experience in social media or in a similar role, with strong social media management and paid social media skills.

Strong project management and organizational skills, with the ability to work independently and manage multiple tasks effectively.

1. Paid and owned social management | 8 – 10 Years of Experience

Leverage data to derive insights that increase engagement and manage paid campaigns.

Experience with employee advocacy programs and customer storytelling is a plus.

Knowledge of marketing principles, creative development, and production processes.

Familiarity with social media management tools

Manage social media accounts and engage with followers to increase brand awareness and engagement

Manage social media comments and reviews with professionalism and promptness

1-2 years of experience in a social media account managing role (required)

Experience working with Facebook, Instagram, LinkedIn, Pinterest, Tik Tok, and YouTube

Experience with videography and video editing tools/software

Demonstrable social networking experience and knowledge of social analytics tools

Coordinate with other departments about new services, offerings and changes across the company that will impact messaging

3 years’ experience in a fast-paced work environment such as a digital marketing agency or corporate setting

Tried and tested experience writing content for digital media platforms

Experience working in a newsroom environment with a deep understanding of the rhythm of news-gathering operations

Prove experience with online marketing, major marketing channels and search-engine optimization

Manage OSF’s social media accounts including our Twitter, Facebook, LinkedIn, Instagram and YouTube channels.

Create and manage our global social media calendar.

Undertake competitive analysis activities and offer recommendations based on your findings.

Experienced in working with Social Media scheduling, reporting and listening tools

Write and post content on social media to create buzz for our services, solutions, products, events, marketing materials, and job opportunities.

Own the communications with partners on the dedicated channels.

Strong organizational/time management skills with an ability to plan ahead, define measurable objectives, outcomes, and meet timelines

Monitor industry trends and competitive activities in social media and inform management of competitive landscape, opportunities, and threats.

Minimum of 3-5 years experience in Digital Marketing working with social platforms including Facebook, Instagram, LinkedIn, and Tik Tok

Degree in Marketing, Communications, Business, or equivalent working experience

Excellent written communications skills in English

Excellent copywriting and storytelling skills

Management of social media channels – primarily Tik Tok, Instagram, YouTube and Pinterest, including paid and organic experiences.

Proven work experience as a Social Media Specialist or Social Media Manager

Excellent graphic design knowledge with photo and video editing skills

Manage٫ create and publish original٫ high quality content for organic and paid social media

Proactively seek and manage strategic and marketing partnerships with influencers, media, etc.

Manage and negotiate influencer partnerships and collaborations.

Video editing and packaging skills, as well as knowledge of the Adobe suite;

Active and highly skilled on multiple platforms, including Facebook, Instagram, Twitter, and TikTok;

Excellent interpersonal and organizational skills, along with the ability to work under deadlines and with multiple priorities;

Knowledge of and affinity for CBC programming and understanding of the media industry;

Conceiving and leading the rollout of social-first content on CBC Gem branded social channels;

Maintaining the social content calendar;

Support crisis management activities through social listening and community response execution.

Good knowledge of social media platforms and ads (including Google Ads), targeting, audience creation, lead generation and community growth skills;

5+ years of experience in social media content creation and strategy oversight;

Excellent knowledge of English and French, Spanish an asset;

Full range of group insurance benefits

You Are Best Suited for The Role If You Have the Following Qualifications:

Strong project management skills, with the ability to work on multiple projects simultaneously and meet tight deadlines.

Working experience within a post-secondary educational environment, creating or overseeing the creation of educational videos and digital media projects for education.

Experience working with academic subject matter experts for the purpose of knowledge translation.

Creates and manages design projects from concept to completion, ensuring that they meet project specifications, timelines, and budgets.

Maintains relevant professional designations and up-to-date knowledge of current digital asset creation techniques, standards, software, and equipment.

Supervise and manage the work of media specialists within the team.

•In-depth knowledge of and passion for overseeing online community platforms and best practices

•Experience managing social media channels for CPG and regulated industries (alcohol and spirits experience preferred)

•Minimum 3+ years in digital, social media, public relations and/or advertising across B2B and B2C companies

(* denotes an “essential function”)

•*Creation of always-on copy development across product/occasion or campaign visual assets

•*Oversee feedback and approval process with client and key stakeholders for all content calendars and posts

· Project management experience an asset

·4-5 years of experience in social media including Tiktok, Youtube, Twitter, and Pinterest.

·Social media certification: Google YouTube, Hub Spot or Facebook Blueprint

·Demonstrated digital and interactive leadership experience

·Retail/fashion experience is an asset

Senior Social Media Specialist - 12 Month Contract