Senior Implementation Associate Jobs

Lead on specific program or project management disciplines scoping and planning, business case development, benefit and milestone tracking, issue/risk management

Outstanding knowledge of change management principles and performance evaluation processes

Exceptional skills in leadership, time management, facilitation, and organization

Knowledge of change management principles and performance evaluation processes

Manage and oversee risk and issues management processes, support project team in resolution and mitigation of risks and issues

Support engagement management, including developing fee estimates/budgets, managing budgets and billing clients

2+ years experience in tag management solutions such as Google Tag Manager, Dynamic Tag Manager or Tealium is ideal

Project management with IT, marketing, and business stakeholders

Have 5+ years of experience in E-commerce, Consulting, Analytical or Information Technology roles

Experience with SQL, Python or another programming language is a bonus

Collaborate with a wide array of stakeholders from front end developers to senior executives.

Implement and maintain tracking on websites and Mobile Apps through Google Analytics 360 and Firebase

Relevant account and customer management experience.

Excellent communication, project management and multi-tasking skills.

Offer world-class service to our customers.

Contribute to the internal knowledge base so you can share lessons learned with other resources.

2+ years of hands-on implementation experience with SaaS applications.

Strong analytical, creative thinking and problem solving skills.

You’re customer-obsessed. You have proven experience in a customer-facing role or account management experience.

You aren’t super passionate about helping Float build the best corporate card and spend management platform in Canada.

Being able to say you helped build Canada's best corporate card and spend management platform.

You aren’t prepared to always provide exceptional customer experiences.

Benefits and perks of working at Float:

Pilot and test out the new implementation team role and develop playbooks/strategies to scale the team to success.

Support the team’s ongoing upleveling of knowledge by creating training materials in an area of Lever of your choosing.

Have the ability to complete implementations within the 60 day Service Level Agreements that we set with our customers.

Get fully ramped up, including the ability to complete 15 implementations monthly while managing up to 35 accounts total.

Using tools such as backtracking, Zendesk, Salesforce, etc. you’ll organize customer information and track your interactions with those customers.

Possess the ability to transform and import customer data into Lever.

Successfully transform and import customer data into Lever.

Strong organization, time management and prioritizing skills.

Knowledge, Experience, And Skills Required

Provide regular Implementation status reports to stakeholders, highlighting critical issues for management and overall status of project.

Post-secondary education or related business experience

Knowledge of ADP workflow, prior automated payroll experience, service bureau experience required.

Record and manage project deliverables, risks and actions.

Strong organization, time management and prioritizing skills.

Knowledge, Experience, And Skills Required

Provide regular Implementation status reports to stakeholders, highlighting critical issues for management and overall status of project.

Post-secondary education or related business experience

Knowledge of ADP workflow, prior automated payroll experience, service bureau experience required.

Record and manage project deliverables, risks and actions.

Well-developed project management skills, including management and oversight of vendors, relationships, budgets, timelines, and risk

Strong knowledge of emerging, innovative technologies in clinical trial management

Experience of agile working practices and a good understanding of project and vendor management techniques and methods

Project management delivery to meet time, quality, and cost.

Digital Patient Solutions E2E process initiation and oversight of system requirements gathering and integrations, user acceptance testing, deployment, maintenance, and closeout

Using technical, creative problem-solving and good development practice skills to achieve successful outcomes

• Collaborate with the Product Management team to define software development roadmap milestones.

• Define and report relevant performance metrics to executive management.

• Outstanding leadership, management and team mentoring acumen.

• Highly Experienced (5+ years) leading, training and mentoring other leaders in a remote, diverse, technology-based field.

• Well educated (Bachelor's degree or higher) in Business management, Organizational Leadership or an IT-related field

• Establish clearly defined goals, objectives, responsibilities, competencies and development plans for each member on the team.

Provide regular implementation status reports to stakeholders, highlighting critical issues for management and overall status of project

Post-secondary education or related business experience

Apply industry and product knowledge to optimize system configurations and product upgrades

Communicate client responsibilities and keep them on track with their tasks to ensure that project and solutions and delivered on time

Minimum 3-5 years' experience in HR capacity

Strong MS Office Skills (Word/Excel) required

Management of department credit cards processes for the department

Must have proficiency in Microsoft Office, have excellent interpersonal skills, strong organizational skills and multi-tasking abilities

Coordinating payments with appropriate OMA Finance staff

Exceptional group benefits package, including a spending account and a robust wellness program

Ordering of supplies for the department

Processing honoraria for physician members participating on working groups