Sales Support Intern Jobs in British Columbia

3.Ongoing collaboration with the internal sales, project management and manufacturing teams on matters dealing with quotations.

Intermediary level Microsoft Office suite and SAP user experience

Excellent communication skills, both written and verbal

2.Perform accurate data entry in a timely manner.

Ability to stay calm under pressure and prioritize

High attention to details and mathematical (numeracy) accuracy

Extensive Inside Sales and/or Order Management experience within a high-tech manufacturing company - 5-10 years’ experience

Quoting, Order and Contract Management of capital equipment, consumables, and services, using our SFDC and Sage X3 systems.

Opportunity and funnel management in SFDC

Responsible for maintaining the CRM (Customer Relationship Management system) by documenting customer communications and activity

Collaborate across departments (Customer Service, Planning, Manufacturing, Shipping and Finance) to communicate and meet customer requests in a timely fashion

Experience with the commercial sale of capital equipment and associated products is highly desirable

Experience with ERP systems, including quoting and order management processes

Manage and continually improve the GMS Customer Relationship Management (CRM) system

Champion customer experience efforts within the entire organization

Manage the sales order entry process from end to end

Responsible for the Commercial Review aspect of the Contract Review Process, provide contract knowledge and support to the field Sales team

Collaborate with Regulatory, Finance, and Sales on new customer setup, customer and channel contract execution, and payment related matters

Strong organizational and time management skills, adept at prioritizing tasks and meeting deadlines in a fast-paced environment

Oversee sales and activity reporting, regularly presenting updates to senior management and identifying areas for improvement

Coordinate and manage sales events across the country, including logistics, promotions, and post-event analysis

Post-Secondary education in Business Administration, or related field

Strong verbal and written communication skills, with the ability to actively engage with individuals and groups at all levels

Outstanding customer service orientation, employing problem-solving skills and the ability to handle challenging situations with professionalism and empathy