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Reception Team Member Jobs

Reception Team Assistant Jobs
By Home and Community Care Support Services At Waterloo, Ontario, Canada
Proficient in the operation of a personal computer in a networked environment using computer software and data entry skills
One to two years of relevant administrative office experience
Proven experience with multi-line switchboard
Knowledge of services provided by Home and Community Care Support Services
Attractive comprehensive compensation packages and benefits
Membership in a world class defined benefit pension plan
Reception Team Leader Jobs
By CH&CO At Front of Yonge, Ontario, Canada
To ensure the team creates memorable experiences and builds rapport with all visitors and clients.
Actively gain customer feedback and use the information to improve the offering at any given business.
Understand the programmes of work with the RSA to be able to share this knowledge with fellows and visitors.
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Regularly monitor guest feedback and produce a suitable action plan based on the results.
Ensure that all agreed service objectives and Kpis are met in line with client expectations.
Team Administrative Assistant/Reception
By KPMG Canada At Saskatoon, Saskatchewan, Canada
Combination of education and previous experience in administration
Manage inbound and outbound mail and courier deliveries
Coordinate internal and virtual events including booking of meeting space or venues, arranging technology requirements, catering and other arrangements as required
Strong skills in Outlook, Excel, Word, and Adobe Acrobat
Excellent interpersonal skills and communication skills
Handle visitors and callers in a courteous and professional manner

Are you looking for a job that offers a great team atmosphere and the opportunity to make a difference? Join our reception team and be part of a dynamic team that provides exceptional customer service to our guests!

Overview:

Reception Team Members are responsible for providing excellent customer service to guests and visitors. They are the first point of contact for guests and visitors, and they are responsible for greeting them, answering their questions, and providing them with information about the company or organization. They may also be responsible for managing the reception area, handling incoming calls, and providing administrative support.

How To Become an Reception Team Member:

To become a Reception Team Member, you will need to have excellent customer service skills, a friendly and professional attitude, and the ability to multitask. You may also need to have a high school diploma or equivalent, and some employers may require additional qualifications such as a college degree or certification.

Reception Team Member Skills:

• Excellent customer service skills
• Professional attitude
• Ability to multitask
• Knowledge of office equipment
• Knowledge of computer software
• Ability to handle confidential information
• Excellent communication skills
• Ability to work independently and as part of a team

What is Reception Team Member Knowledge?

• Knowledge of office procedures
• Knowledge of customer service principles
• Knowledge of telephone etiquette
• Knowledge of computer software
• Knowledge of filing systems
• Knowledge of office equipment
• Knowledge of data entry
• Knowledge of customer service principles

What is Reception Team Member Responsibilities?

• Greeting visitors and guests
• Answering incoming calls
• Providing information about the company or organization
• Managing the reception area
• Handling administrative tasks
• Scheduling appointments
• Processing payments
• Maintaining records
• Assisting with other administrative tasks as needed

What is Reception Team Member Experience?

• Previous experience in a customer service role
• Previous experience in an administrative role
• Previous experience in a receptionist role
• Previous experience in a hospitality role
• Previous experience in a customer service role
• Previous experience in a retail role

What is Reception Team Member Qualifications?

• High school diploma or equivalent
• College degree or certification (preferred)
• Excellent customer service skills
• Professional attitude
• Ability to multitask
• Knowledge of office equipment
• Knowledge of computer software
• Ability to handle confidential information
• Excellent communication skills
• Ability to work independently and as part of a team

Reception Team Member Educations:

• High school diploma or equivalent
• College degree or certification (preferred)
• Courses in customer service, office procedures, and computer software
What tools help Reception Team Member work better?
• Customer relationship management (CRM) software
• Scheduling software
• Telephone systems
• Office equipment
• Computer software
• Filing systems
• Data entry software
Good tips to help Reception Team Member do more effectively?
• Be organized and efficient
• Listen carefully to customers and visitors
• Provide accurate and timely information
• Follow up with customers and visitors
• Maintain a professional attitude at all times
• Stay up to date with company policies and procedures
• Use customer relationship management (CRM) software to track customer interactions
• Use scheduling software to manage appointments
Common Reception Team Member interview questions?
• What experience do you have in customer service?
• How do you handle difficult customers?
• What do you think makes a successful receptionist?
• How do you handle multiple tasks at once?
• What do you think are the most important qualities for a receptionist?
• What do you think are the biggest challenges of working in a receptionist role?