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Product Support Manager Jobs

Coordinator - Product Support
By Wabtec Corporation At Ontario, Canada
Bachelors of Engineering, with experience in project management.
Must have 2-3 years of engineering and/or customer service experience.
Effective two-way communication skills, including verbal as well as written forms.
Provides support to business development teams in preparation and development of various proposal materials to meet tight timelines.
Perform all aspects of organizational work.
Support the Project Team in ensuring the systems meet all associated design criteria and specifications per the proposal and the contract.
Product Support Engineer Jobs
By AUDELA At Montreal, Quebec, Canada
Acknowledging and resolving customer issues with effective time management.
Know our product offerings and become a Solution expert, so that you can answer customer questions.
Document common issues in the form of knowledge base tech notes.
3-5 years of Product Support Engineer Experience
Prior experience with Cosmos DB is highly desired.
Experience troubleshooting applications on cloud platforms, preferably Azure is highly desired.
Product Support Technician Jobs
By GGI Road & Traffic At Aurora, Ontario, Canada
Comprehensive knowledge of the products we sell, install, and support, enabling effective customer assistance, troubleshooting, and ensuring successful results
Collaborate with engineers and project managers to provide technical assistance in the planning, design, and implementation of related systems
As part of our comprehensive benefits package, we provide employees with excellent dental and healthcare coverage
Strong computer skills and familiarity with electrical fundamentals and components are required
Strong communication, organization and social skills
Provide installation, configuration, and troubleshooting assistance in the field
Product Support Manager Jobs
By Toromont Cat At Gogama, Ontario, Canada
5 years experience in a managerial position
As a Product Support Manager, YOU will experience:
Competitive total rewards including: wages, benefits, and premiums (as eligible)
Manage all branch parts and service objectives and ensure they are met
Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments
Develop, implement and manage improvements in all aspects of product support
Manager, Structured Product Business Support
By RBC At Toronto, Ontario, Canada
Validate that confirmations and/or offering memorandums are defined consistent with the system booking
BA / BS or equivalent with emphasis in finance, economics or other quantitative discipline
Working knowledge of equity derivatives and structured equity products (eg. Reverse convertibles, autocallables, barrier options, etc)
Ensure all transactions are booked properly in the trading systems
Ensure all amendments are properly reflected in the trading systems
Ensure all controls reports are updated and enhance control criteria as needed
Product Support - Autodesk Inventor
By Randstad Canada At Montréal-Ouest, Quebec, Canada
Document support interactions in a company-wide case management system.
Manage customer and partner expectations by providing timely updates on progress.
3 or more years of industry experience
Experience with CAM workflows (Optional)
Experience with HSM tools (Optional)
Strong customer service, troubleshooting, and analytical skills.
Product Support Manager Jobs
By Toromont Cat At Gogama, Ontario, Canada
5 years experience in a managerial position
As a Product Support Manager, YOU will experience:
Competitive total rewards including: wages, benefits, and premiums (as eligible)
Manage all branch parts and service objectives and ensure they are met
Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments
Develop, implement and manage improvements in all aspects of product support
Manager - Consumer Product Support
By CARFAX At London, Ontario, Canada
Exceptional leadership and management skills
Highly organized with excellent time management skills
Collaborate with Product Support management to maximize efficiency, consistency, quality of work, and provide for an even distribution of workload
Work with internal teams to improve internal systems, CARFAX products, and the overall customer experience
Identify and analyze trends in customer inquiries for process efficiencies and improved customer experiences
Excellent listening skills, including the ability to understand the customer’s point of view and respond clearly, concisely, and with empathy
Sr. Product Control Manager To Support The Product Control Business Unit For Our Global Banking Client
By S.i. Systems At Toronto, Ontario, Canada
Knowledge & Experience / Qualifications:
• Experience with Microsoft Office (Excel, Word & Access) including advanced spreadsheet and VBA skills.
• Good organizational skills, able to independently prioritize and coordinate reporting requirements/deadlines.
• Familiarity and experience with Microsoft Office (Excel, Word & Access) including advanced spreadsheet and VBA skills
Sr. Product Control Manager to support the Product Control Business Unit for our Global Banking Client
• Complete other responsibilities, as assigned.
Product Support Manager Jobs
By TOA Canada Corporation At Mississauga, Ontario, Canada

Summary: The position of Product Support Manager is an advanced position in the Product Support Group at TOA Canada Corporation.The Product Support Manager must be able to perform all of the ...

Product Support Analyst Jobs
By CMiC At Toronto, Ontario, Canada
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
Excellent communication skills, both verbal & written
Exceptional analytical and problem solving skills
Product Support Analyst Jobs
By Wajax At Acheson, Alberta, Canada
Manage and Maintain Data and Supplier Management Websites for compliance and accuracy.
Respond and handle daily miscellaneous tasks originating from management, clients, fleet and/or other departments/colleagues
Aid the Manager with identification and solutions regarding any non- conformities related to the programs, product, process and systems
Creating reports on a regular basis for general managers.
Develop and track PM programs working with both the operations managers and RSM’s
Reconcile GM and PM accounts with Finance team
Support Manager Jobs
By Insight Global At Greater Toronto Area, Canada
Experience with service management (ticketing system) tools.
5+ years as a software developer and/or managing in a development environment with experience in a customer-facing role.
Experience in the technology and/or healthcare industry, preferred.
Product Support Specialist Jobs
By Aquila At Ontario, Canada

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