Product Success Coach Jobs

Door shop experience/knowledge of door components and assembling techniques, preferred

2 years' work experience in a social service related field.

Associate's degree is required. Bachelor's degree in Social Work, Human and Family Studies, or related field preferred.

Extended medical, dental, and vision plan

Registered Retirement Savings Plan (RRSP)

Safety Footwear Reimbursement Policy ($150 every 2 years)

Minimum of 2 years of practical experience advising or coaching students, preferably in a post-secondary educational setting

Support - Identifying barriers to student’s success and offering the student choices/options that will assist them in overcoming these barriers

A 3-year post-secondary diploma/degree and/or a certificate, diploma or professional designation in: Education, Student Affairs/Services, or Counseling Techniques, Professional Coaching Designation.

Language Proficiency – Strong communication and writing skills;

Team-Oriented - Demonstrated intrapersonal skills and an ability to work effectively in a team environment is essential;

Coaching - Coaching students via individual, group, online, social media, and presentation formats;

Maintaining up to date learner files and program data for the purpose of effective case management and monthly reporting.

Minimum 2 years' experience delivering projects or programming to equity deserving populations, preferably within an educational setting.

Demonstrated experience with assessment of barriers, learner advising, coaching or motivational interviewing skills would be considered an asset.

Developing relationships, hosting, and honoring Elders and Knowledge Keepers as part of the Elder Resource Program.

Knowledge of Indigenous cultures, communities, customs, practices and languages is considered an asset.

Demonstrated experience advising and counselling learners and making effective referrals including during times of crisis and/or distress.

We are experts: Our Customer Success team is comprised of product development experts who have experience delivering meaningful value to customers.

We guide product: We bring our customers' requirements to our product team and define our own efficient processes and systems.

6+ years experience defining, managing, or launching new functionality at a growing software or technology company

Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning

We exchange value: We do not have any salespeople and we focus on what is best for the customer.

Influenced or defined the detailed go-to-market process used to achieve product and business goals

Provide exceptional client service and support, constantly considering ways we could better serve clients through new features, use cases, and products

Identify and support automation of repeatable implementations and customer support processes

Ability to quickly ramp up on technical aspects of Datavant’s software and how it can be used for various end uses

We guide product: We bring our customers' requirements to our team and define our own efficient processes and systems.

Bonus if you have any technical skills (coding, data science)

Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning

We exchange value: We do not have any salespeople and we focus on what is best for the customer.

We enjoy: We like what we do and we want you to love your job too.

Guiding customers from initial demo to active subscription, through procurement, legal, and security processes

Make a lasting impact on the world through your work

Demonstrate initiative, leadership, and commitment to excellence

Thrive in a dynamic environment and adapt to change

Communicate effectively while embracing diverse perspectives

Set and achieve ambitious goals to drive success

Energize our work culture with enthusiasm and a positive attitude