Patient Support Program Summer Associate Jobs

Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.

One year of Administrative/Business experience required; in a health care setting preferred.

Working knowledge of software packages such as MS Word/Windows required.

Excellent problem-solving, interpersonal and communication skills: oral, written and comprehension.

One year of Community College required.

Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within specified timeframe.

Effective time management skills and ability to multitask is essential

Completion of Medical Office Administration program or the equivalent combination of education and experience

One year of Administrative/Business experience required, in a health care setting preferred

Working knowledge of PHS/PAS, QuadraMed, Sunnycare, Outlook and MS Office an asset

Strong attention to detail, excellent verbal and written communication skills

Outstanding interpersonal and customer service skills

Working knowledge of hospital systems including Kronos ESP/RESP, PAS, Quadramed, SunnyCare, OR Manager -PICIS & TrackOR application preferred

Outstanding Customer Service Skills essential

One year of Administrative/Business experience required, in a health care setting preferred

Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute

Excellent problem-solving and communication skills

Demonstrated Patient-Focused Care/Customer Service behaviour

Working knowledge of hospital systems including Kronos ESP/RESP, PAS, Quadramed, SunnyCare, OR Manager -PICIS & TrackOR application preferred

Outstanding Customer Service Skills essential

One year of Administrative/Business experience required, in a health care setting preferred

Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute

Excellent problem-solving and communication skills

Demonstrated Patient-Focused Care/Customer Service behaviour

One year of Administrative/Business experience in health care setting required

Experience as PAA on a Critical Care Unit preferred

Knowledge of software packages such as Word/Windows

Excellent problem-solving and communication skills

One year of Community College; Medical Terminology course preferred

Demonstrated Patient-Focused Care/Customer Service behaviour

One year of Administrative/Business experience in a hospital/health care environment preferred

Competent in Microsoft Office software, Sunnycare, Pathway Healthcare Scheduling(PHS), Quadramed and Enterprise Express Editor, Navigator, OR Manager and WSIB Emergis

Excellent inter-personal skills and ability to work well with a diverse group of individuals

Proven ability to manage high stress situations while completing multiple tasks and setting priorities in a fast-paced, high volume team environment

Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff

Prepare and co-ordinate all clerical activities for clinics, such as booking client appointments, chart preparation for 7 services

Minimum 5 years of experience in patient support program management

Strong project management skills: ability to stay on top of and lead multiple projects concurrently

Conduct weekly, monthly, and quarterly business reviews with PSP provider management team

Provide initial and ongoing education to PSP field staff and facilitate education of healthcare practitioners regarding PSP offerings

Management of sample distribution and inventory

Proactively assess internal vs. external staffing requirements to optimize PSP offerings while managing costs

One year of Administrative/Business experience in health care setting required

Previous experience working in a dementia care environment preferred

Knowledge of software packages such as Word/Windows

Excellent problem-solving and communication skills

One year of Community College; Medical Terminology course preferred

Demonstrated Patient-Focused Care/Customer Service behaviour

One year of Administrative/Business experience in health care setting required

Previous experience working in a dementia care environment preferred

Knowledge of software packages such as Word/Windows

Excellent problem-solving and communication skills

One year of Community College; Medical Terminology course preferred

Demonstrated Patient-Focused Care/Customer Service behaviour

One year of Administrative/Business experience in health care setting required

Knowledge of software packages such as Word/Windows

Excellent problem-solving and communication skills

One year of Community College- Medical Terminology course preferred

Demonstrated Patient-Focused Care/Customer Service behaviour

Keyboarding at 40 wpm or 106 kspm

Project management including, but not limited, reimbursement programs, compliance and education-based programs and patient support programs

Strong client management experience an asset

Experience in project management experience an asset

Provides input for scheduling to provide adequate staffing; makes recommendations to management for required changes.

Monitors the performance of staff members to assess training needs and requirements.

The Associate Program Manager will also be assigned other duties and tasks as required from time to time.

Knowledge and experience with specialty pharmaceutical distribution, including PPNs

Knowledge and experience with reimbursement navigation for both public and private plans

Exceptional interpersonal skills and problem solving capabilities

Manage PSP and preferred specialty pharmacy vendor relationships to ensure key performance metrics (KPIs) are met.

Manage the intake of competitive and industry intelligence to identify risks and opportunities that exist within existing portfolio and future pipeline

Minimum 5 years of PSP and marketing experience in specialty pharmaceuticals

Knowledge and experience with specialty pharmaceutical distribution, including PPNs

Knowledge and experience with Canadian payer landscape and reimbursement navigation for both public and private plans

Exceptional interpersonal skills and problem-solving capabilities

Minimum 5-8 years of PSP experience in a leadership role

Previous experience in launching and operationalizing PSPs

Outstanding customer relationship, interpersonal, and communication skills with the established ability to effectively work with diverse audiences and influence cross functionally