Outbound Call Centre Agent Jobs

Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply)

Continuous learning and development via Lessonly, our Learning Management System

Secondary school diploma or General Educational Development (GED)

Strong English communication (written & verbal) and active listening skills

Strong computer skills, multitasking skills and high attention to details

1-2 years of call center, customer service, hospitality or collections experience

Experience in the Education sector would be a distinct advantage

Sales experience would be a distinct advantage

Exceptional presentation & negotiation skills

Excellent customer service & organization skills

The successful candidates will be self-motivated with a determination to succeed in an exciting industry.

Create leads and appointments via phone calling clients (cold calling)

The clients are looking for individuals with a super star personality and great customer service skills.

- Excellent communication skills in English.

- Problem-solving and attention to detail skills.

- Previous experience with Salesforce and ticketing is also an asset.

Training schedule is Monday - Friday, 8:30am - 5:00pm

Once training is completed schedule will shift to Flexible hours (including overnights at times) Monday - Sunday

Experience working in Banking or Finance would be an asset

Location: Toronto, ON (King and University), remote with occasional days onsite

1-year previous call center experience

Outbound call center experience (preferred)

Training and/or knowledge of PC applications (Word & Excel)

Word processing, spreadsheets, Internet, e-mail, and database software knowledge.