Operations Manager Zim Logistics Canada Jobs

10 years experience in transportation industry including and not limited to rail, and truck transportation, private fleet management, warehousing and distribution.

Be highly “process driven” and continuously improve the supply chain and manage complex customer needs.

Bachelors Degree or related post-secondary education

Experience in Strategic Planning and Execution

Strong Knowledge of transportation functions

Strong knowledge of the competitive environment

Knowledge in international movement of project cargoes.

Knowledge in moving out-of-gauge cargoes via ocean, road and rail.

Knowledge in international movement of project cargoes

Knowledge in moving out-of-gauge and/or heavy-lift, cargoes via ocean, road and rail

Knowledge in working across various industries (renewables, energy, power, mining etc.)

Identify key projects & clients within Canada.

2 years+ experience in customer service financial administrative experience requirement

Projects and tasks as assigned by Branch Financial Manager and District Financial Manager.

Interpersonal and relationship building skills with an ability to collaborate with branch team members.

Competent written and verbal communication skills

Agile and quick learner, enjoys collaborative projects and continuous education

Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

Extensive knowledge of warehouse management principles

Knowledge of materials management, inventory controls and logistics

Able to work under tight deadlines, with demonstrable strong time management and priority setting skills.

At least 10-years related experience, or equivalent combination of education and experience

Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.

Designation or enrollment in a Supply Chain or Logistics certification program (e.g., CPIM, SCMA, SCMP, CCLP).

Performance management – on-time execution, traffic claims, capacity coverage, recovery options

This role is responsible for daily operations management, transportation expense optimization, logistics customer service, and appointment management.

Ensure carriers are adhering to customer requirements

Manage mode/carrier tender criteria for load planners to optimize based on schedule, service and cost targets

Collaborate with SCM to manage key priorities through to final delivery execution

Manage execution for appointments, ensuring SLAs are maintained

Prior experience in program coordination, logistics management or customer service roles.

Monitor feedback for programs, being proactive to concerns ensuring a positive experience each time.

Manage Program details, availability, documentation on our corporate website.

Manage post-registration questions for all programs.

1-2 years of career experience in customer service or support or similar type customer facing roles

Excellent verbal and written communication skills

High School Graduate or General Education Degree (GED); Bachelor’s degree in Business, Operations, or Management preferred.

Knowledge, Skills, Abilities, And Other Characteristics

Certificate or Diploma in Project Management would be an asset.

Ensure the adoption and distinction between Project Management and Service Excellence.

Work with Operations Managers, Project Managers in crew evaluations, crew assignment and improvement opportunities.

Manage, mentor and coach Equi pment Managers, Resource Managers, Operations Managers and Asset Coordinators.

Minimum FIVE (5) years of customs experience and associated supply chain management disciplines

Manage Export related activities including CERS and Summary Reporting

Manage Service providers to ensure compliant processes and data

Manage CSA Platinum Annual audit

Manage the Month end RSF Close

Train staff, carriers and internal / external stakeholders on proper use of CSA release privileges

10 years of management experience in the transport sector;

Analyze the efficiency, optimization of movements, routes and weekly driver management.

Implement special projects or perform other tasks not mentioned above as requested by management.

Ensure best management practices are in effect

Knowledge of transport methods, costs and benefits

Develop and implement profit improvement plans and change management plans.