Live Trainer Jobs in British Columbia

Handling major incident management for all events that affect the availability of the Live Casino Service including but not limited to:

Execution of job duties requires secondary (higher, special etc.) education;

Strong written and oral knowledge of English;

Ability to follow procedures and fulfil tasks given by direct manager;

Ensuring that all tables are operational without interruptions;

Ensuring games results are completed and processed according to the correct procedures to guarantee integrity of games;

Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experience

Ensure adherence to venue policies and procedures with respect to health and safety, alcohol management, customer service, and labour management

Develop and actively manage positive relationships with production managers, tradeshow producers, concert promoters and other PNE stakeholders

Ensure venues are prepared in accordance to contract requirements and client expectations

Must have 3-5 years of experience in the live events industry

Experience working in a similar venue is considered an asset

Identifying, escalating priority issues, and reporting to high-level management.

Ability to engage and tailor interactions with each customer, making their experience exceptional

1 year of customer service-related experience (preferred)

What qualifications do I need?

Employee Advancement, Career Path Development

Weekly drawing (gift cards, electronics etc)

10+ years experience in gaming with at 5+ in a product management / production role

You will manage the team responsible for the game's live service program

You will develop a team of Product Managers, creating an environment where they can grow and produce their best work

Experienced in using data and insights to inform planning.

You will be accountable for the top-level live service performance, collaborating with studio leaders to track holistic OKRs

You will instill the live service strategy for the game, developing a path to growth for the product

Experience with project evaluation, database management, online literature searches and web-based applications (including WordPress and social media management) an asset.

Superior organizational and time management skills.

Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Supporting the planning and implementation of inter-community knowledge exchange activities, processes and events to support communication between partner communities.

Effective oral and written communication, interpersonal, and multi-tasking skills.

Supporting the creation of community-generated resources and production and sharing of generic versions with other communities.