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Live Chat Representative Jobs

Chat Clinic Supervisor Jobs
By Rutgers University At New Brunswick, Canada
Management of Children Healing After Trauma ( CHAT ) Clinic under CPS .
At least 1 or 2 years of clinical experience.
This position requires specific experience in the treatment and supervision of therapy clients impacted by trauma.
Specific advanced knowledge would be training in the delivery and supervision of evidence-based treatments for trauma in children and families.
* Do you have at least 1 or 2 years of clinical experience?
Participate in required grant duties for the National Child Traumatic Stress Network per the SAMHSA grant guidelines.
Senior Product Manager, Ai And Chat
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Relationship management, coaching and communication skills
Understanding the capabilities and limitations of AI and chatbot technologies and apply this knowledge to drive product innovation.
Defining product requirements, user stories, and acceptance criteria, ensuring clear and effective communication to development teams.
Collaborating with data scientists and AI engineers to leverage AI capabilities and enhance the intelligence and performance of chatbot solutions
Working with customer experience and contact centre on the best way to deliver enhanced customer service and improved customer experience
2+ years as a product manager working with chat or AI/recommendations/search products
Online Chat Service Representative
By Heidelberg Materials At Cambridge, Ontario, Canada

Description : We are looking for a Chat Service Representative to work within our Customer Care department, providing legendary support for our e-commerce and client service. The ideal candidate ...

Online Chat Service Representative
By Heidelberg Materials At Nippers Harbour, Newfoundland and Labrador, Canada
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
Online Chat Service Representative From Home
By Heidelberg Materials At Toronto, Ontario, Canada

Description : We are looking for a Chat Service Representative to work within our Customer Care department, providing legendary support for our e-commerce and client service. The ideal candidate ...

Chat Development Representative Jobs
By Grammarly At Toronto, Ontario, Canada
Has previous chat experience and understands the importance of providing correct answers to prospects' questions in a timely manner.
Is emotionally intelligent and can gauge and manage their own emotions and those of others.
Has experience working in a fast-paced environment that is constantly evolving.
Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Grammarly is excited to offer a
By month six, you’ll be expected to engage with 500 conversations/month and create 85+ chat qualified leads/month.
Remote Customer Chat Specialist
By Elite Closers At Ontario, Canada
Must be experienced at navigating website pages and quickly identifying information
Must have social media experience
Must have effective written and oral communication skills
Experience as a Sales and/or Customer Service Associate is a plus
You are comfortable working remotely
Responding to prospects in chat software, social media accounts, and email if needed
Remote Live Chat Support Agent-Part And Full Time
By Carolina Panthers At Toronto, Ontario, Canada
Excellent written and verbal communication skills
Proficiency in computer skills (MS Office, PLM, SAP basis)
Provide support to customers via live chat
Answer questions, resolve issues, and provide assistance with products and services
Work independently and as part of a team
Think critically and solve problems
Bilingual Solutions Specialist - Chat (English/Spanish) - Remote
By Oxygen At British Columbia, Canada
Brainstorm with management to provide input and suggestions to help improve and innovate our service offering
Develop knowledge of Oxygen's products and features is essential to provide expert guidance on tier upgrades, qualifications, and associated benefits
Ability to multitask, prioritize work and time management skills in a fast paced environment
Be a customer advocate while capturing feedback and work closely with management to find solutions
Prior experience with CRM platforms such as Intercom, Zendesk and Salesforce Knowledge of Regulation E, Regulation Z and dispute processes
Evaluate customer support processes and identify areas for improvement to enhance efficiency, customer experience, and decision-making effectiveness
Coffee Chat (Tor) Jobs
By Restaurant Brands International At Toronto, Ontario, Canada
Currently enrolled at an accredited Canadian university, in one of the following programs
Please submit a current copy of your resume.
RBI Summer Virtual Group Coffee Chats
What You Need & How to Apply:
Accommodations are available upon request.
Live Chat Ccr Postings
By Skin Vitality Medical Clinic At Whitby, Ontario, Canada
· Opportunities for advancement and skill development
· Knowledge of social media and a passion for communicating via text and direct messaging
· Passionate about delivering a world class client experience
· Professional and warm written communication skills
Responsibilities include but are not limited to:
Flexible Language Requirement: French not required
Live Chat Representative Jobs
By Open Road Incredible Edibles At Ontario, Canada

Customer Service Support / Call Center Representative I

The Customer Service Support / Call Center Representative I

Are you looking for a job that allows you to interact with people from all over the world? We are looking for a Live Chat Representative to join our team and provide exceptional customer service to our customers. You will be the first point of contact for our customers and will be responsible for answering their questions and helping them with their inquiries. If you are an outgoing and friendly individual with excellent communication skills, then this is the perfect job for you!

Overview Live Chat Representatives are customer service professionals who provide assistance to customers via online chat. They respond to customer inquiries, provide product information, and troubleshoot customer issues. They must be able to multitask, type quickly, and have excellent communication and problem-solving skills. Detailed Job Description Live Chat Representatives are responsible for providing customer service and technical support to customers via online chat. They must be able to quickly and accurately answer customer inquiries, provide product information, and troubleshoot customer issues. They must also be able to multitask, type quickly, and have excellent communication and problem-solving skills. Job Skills Required
• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multitask
• Ability to type quickly
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Problem-solving skills
• Patience and empathy
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type quickly
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
Job Experience
• Previous customer service experience
• Previous experience in a live chat environment
Job Responsibilities
• Respond to customer inquiries via online chat
• Provide product information and troubleshoot customer issues
• Follow up with customers to ensure their satisfaction
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information
• Adhere to customer service standards and procedures