Library Client Service Specialist Jobs in Quebec

Strong time management and organizational skills

Strong English oral and written communication skills, including active listening and relationship building

Passion for providing an exceptional client experience

Strong problem solving and conflict resolution capabilities

Experience in retail, sales or other customer service environment is an asset

You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.

• Day-to-day management of client requests, claim activities, and general administration

• Independently manage clients' enrollments, terminations, and amendments, including data entry into internal systems

• 2+ years of experience in the group benefits industry

• Manage a portfolio of clients, providing excellent service and support

• Provide support to Account Managers, including the set-up of new groups, client service, and administration

• Provide benefit plan administration training for new and existing clients