Guest Support Administrator Jobs

5+ years of relevant program management and leadership experience, preferably in a vertically integrated, global, specialty retail environment

Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management.

Excellent communication skills: verbal, written, negotiation and presentation. Must be able to communicate technical and project management concepts in business-oriented terms.

Partners with Workforce Management to manage SI budgets and ensure requests are made through AOP process

Partners with Change Management function to ensure that change strategies are embedded within program and project management structure

Partners closely with Product Management leadership to ensure that program and product priorities are aligned and continue on track/on budget

5+ years of relevant program management and leadership experience, preferably in a vertically integrated, global, specialty retail environment

Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management.

Excellent communication skills: verbal, written, negotiation and presentation. Must be able to communicate technical and project management concepts in business-oriented terms.

Partners with Workforce Management to manage SI budgets and ensure requests are made through AOP process

Partners with Change Management function to ensure that change strategies are embedded within program and project management structure

Partners closely with Product Management leadership to ensure that program and product priorities are aligned and continue on track/on budget

Update and maintain training programs, ensuring critical knowledge transfer and sustained skill development.

Oversee lululemonU and other learning management software to ensure seamless delivery.

BA or certificate in Business, Human Resource Management, Organizational Behavior or Learning and Development.

Knowledge of contemporary practices in adult learning theory and educational curriculum development.

Minimum 4 years of relevant experience in training, education and/or delivery.

Experience in high growth global organization.

Intermediate to advanced computer skills; this includes proficiency in Microsoft Office with intermediate excel abilities.

Strategic, problem solver with an operational and creative mindset. You are able to perceive trends through transferable knowledge

Able to demonstrate sound judgement and strong decision-making abilities.

Strong organizational and multitasking skills. Attention to detail is a must!

Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

Supports Educators via internal chat shifts, 1-on-1 support, and Order Support Ambassador program.

Update and maintain training programs, ensuring critical knowledge transfer and sustained skill development.

Oversee lululemonU and other learning management software to ensure seamless delivery.

BA or certificate in Business, Human Resource Management, Organizational Behavior or Learning and Development.

Knowledge of contemporary practices in adult learning theory and educational curriculum development.

Minimum 4 years of relevant experience in training, education and/or delivery.

Experience in high growth global organization.

Support with executing monthly expense approvals and quarterly budget management.

Excellent organizational skills and abilities

Under the direction of your manager, perform/complete other additional projects, duties, and assignments as required and/or by request.

A passion for the entire people processes and experience

Previous experience with WorkDay systems an asset

1-2 years previous experience in a Human Resources or Administrative capacity