Manager Field Service Jobs
By Rivian At Toronto, Ontario, Canada
Lead and take ownership of management responsibility relating to hiring, performance management, and overall employee development planning
Effectively manage remote service teams and a driver of people performance
Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)
Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred
Accountable for effectively managing a P&L, Work in Progress (WIP) and customer experience measured by a Net Promoter Score (NPS)
Lead and manage all local operations on the ground with a servant-leadership, hands-on mindset
Field Service Manager Jobs
By Rivian At Calgary, Alberta, Canada
Lead and take ownership of management responsibility relating to hiring, performance management, and overall employee development planning
Effectively manage remote service teams and a driver of people performance
Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)
Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred
Accountable for effectively managing a P&L, Work in Progress (WIP) and customer experience measured by a Net Promoter Score (NPS)
Lead and manage all local operations on the ground with a servant-leadership, hands-on mindset
Field Service Manager Jobs
By Hayward Holdings, Inc. At Oakville, Ontario, Canada
At least 3-5 years of technical field management experience, including hands-on field technical service experience.
Excellent communication skills (verbal & written), interpersonal skills, and a strong knowledge of Windows based PC skills.
An independent self-starter who can handle all aspects of field service management and is detailed oriented & organized.
Current knowledge of local building codes involving pool equipment installations.
Experience in the pool and related industry network is preferred.
Transformer Field Service Supervisor/Manager - Edmonton Alberta Region
By Hitachi Energy At Edmonton, Alberta, Canada
Experience in executing and overseeing transformer field service activities (installation, commissioning, repair, filling, life extension).
Often work non standard schedules at off-site locations with exposure to varying environmental conditions.
Only selected applicants will be contacted.
Field Service Manager Jobs
By Technogym At Toronto, Ontario, Canada
Responsible for providing technical training to technicians and to ensure their certification and correct protocol execution (audit)
Support Customer satisfaction improvement and manage dissatisfied customer in person
Products (both hw/sw) technical knowledge
Problem solving and organizational skills
ERP systems and database knowledge
ICT and office automation tools knowledge
Account Manager (Field Service)
By Nordson Corporation At Greater Toronto Area, Canada
Essential Job Duties And Responsibilities
3 or more years of industrial field service-related experience.
Strong mechanical and electrical knowledge/understanding.
Good knowledge of pneumatic & hydraulic systems/components.
Effective oral and written communication skills.
Good computer knowledge: MS Office, MS Teams, etc.
Field Service Manager Jobs
By CNH Industrial At Québec, Quebec, Canada
Ensure technical support capabilities within Dealerships by promoting focused training requirements and driving outstanding service technician quality to support products sold
Manage and report Dealer and Customer interactions proactively as part of developing enhanced product support
Bachelor’s Degree and five (5) years of experience in dealer service operations and/or relevant agricultural or construction equipment experience, OR
Associates' Degree and seven (7) years' of experience in dealer service operations and/or relevant agricultural or construction equipment experience, OR
HS Diploma and ten (10) years' of experience in dealer service operations and/or relevant agricultural or construction equipment experience
Must have at least one (1) year experience with hydraulic and electrical diagnostics or troubleshooting

Are you an experienced Field Service Manager looking for a new challenge? We are looking for a motivated and organized individual to join our team and lead our field service operations. You will be responsible for managing our field service technicians, ensuring customer satisfaction, and driving operational excellence. If you are looking for an opportunity to make an impact and grow your career, this is the job for you!

Overview:

A Field Service Manager is responsible for managing a team of field service technicians who provide on-site service and repair of equipment. This includes scheduling and dispatching technicians, ensuring customer satisfaction, and providing technical support and training. The Field Service Manager is also responsible for ensuring that all service and repair activities are completed in a timely and cost-effective manner.

Detailed Job Description:

The Field Service Manager is responsible for managing a team of field service technicians who provide on-site service and repair of equipment. This includes scheduling and dispatching technicians, ensuring customer satisfaction, and providing technical support and training. The Field Service Manager is also responsible for ensuring that all service and repair activities are completed in a timely and cost-effective manner. The Field Service Manager will also be responsible for developing and maintaining relationships with customers, vendors, and other stakeholders.

What is Field Service Manager Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to manage multiple tasks and prioritize workload
• Excellent problem-solving and decision-making skills
• Knowledge of relevant safety regulations and procedures
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Field Service Manager Job Qualifications?

• Bachelor’s degree in a related field or equivalent experience
• 5+ years of experience in a related field
• Knowledge of relevant safety regulations and procedures
• Valid driver’s license

What is Field Service Manager Job Knowledge?

• Knowledge of relevant safety regulations and procedures
• Knowledge of relevant industry standards and best practices
• Knowledge of relevant equipment and tools
• Knowledge of relevant software and hardware

What is Field Service Manager Job Experience?

• 5+ years of experience in a related field
• Experience in customer service
• Experience in scheduling and dispatching technicians
• Experience in providing technical support and training

What is Field Service Manager Job Responsibilities?

• Manage a team of field service technicians
• Schedule and dispatch technicians
• Ensure customer satisfaction
• Provide technical support and training
• Develop and maintain relationships with customers, vendors, and other stakeholders
• Ensure all service and repair activities are completed in a timely and cost-effective manner
• Monitor and evaluate technician performance
• Ensure compliance with relevant safety regulations and procedures