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Deskside Support Jobs in Manitoba

Deskside Support - Contract
By Compugen Inc At Toronto, Ontario, Canada
Knowledge in the ITIL Incident, Problem, Request, Asset and Change Management Process is considered an asset.
Knowledge of Mobile Device Management technologies (AirWatch, Microsoft Intune) is an asset.
Skills and qualifications, you’ll bring:
Providing excellent customer service and demonstrating exceptional organizational, interpersonal, oral and written communication skills
Experience troubleshooting VOIP devices such as Cisco, Polycom, Crestron is an asset.
A college or University education within Electronics or Computer Science or in progress of obtaining
Deskside Technician Jobs
By Bank of Canada At Toronto, Ontario, Canada
Provide deskside support for calls that cannot be resolved over the telephone or by remote management
Expert experience in executing incident and problem management
provide deskside support for calls that cannot be resolved over the telephone or by remote management
expert experience in executing incident and problem management
Advanced Microsoft knowledge and experience in desktop and Office tool support
Salaries are based on qualifications and experience and typically range from $74,150 to $87,230 (job grade 15)
Deskside Support Analyst Jobs
By Compugen Inc At Toronto, Ontario, Canada
Knowledge of incident and problem management tools including Cherwell
Experience supporting users with remote support tools such as Logmein Rescue
Strong Windows 10 OS knowledge
Strong knowledge of Active Directory and O365 Azure AD
Knowledge of PowerShell scripting policies
Experience supporting Office Suite of products including O365
Deskside Support Technician Jobs
By PeopleToGo At Toronto, Ontario, Canada
Manage and process requests and incidents submitted
Meet with users if a situation cannot be corrected remotely;
Knowledge of CSSM for sharing applications and Active Directory for assigning groups;
Excellent troubleshooting and incident resolution skills;
Strong communication skills; fluency in spoken and written English; French is an asset;
Good interpersonal skills, team player and contributor to a positive team dynamic;
Deskside Support Jobs
By Apptoza Inc. At Toronto, Ontario, Canada
Relevant Skills and Qualifications: Experience in IT support, knowledge of Windows and Mac OS, and experience with remote support tools
Technical Support: Knowledge of hardware and software, and experience in troubleshooting
Analytical Skills: Ability to analyze and solve complex technical problems
Customer Support: Excellent customer service skills and the ability to communicate effectively with end users
Communication: Strong verbal and written communication skills
Troubleshooting: Ability to troubleshoot and resolve technical issues
Deskside Technician- Toronto Jobs
By Coreio Inc. At Woodbridge, Ontario, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills.
Standard swapping/refresh of asset, image of existing assets, scheduling users, shipping/receiving of equipment, additional standard Technical Analyst responsibilities.
2-3 years of work related experience.
Experience in Windows 10 and MS office.
Deliver technical support services in a courteous and responsive manner.

Are you looking for an exciting and rewarding career in Deskside Support? Join our team and help provide technical assistance to our customers! You'll get to work with the latest technology, solve complex problems, and make a real difference in people's lives. Plus, you'll get to work in a fun and supportive environment with plenty of opportunities for growth. Come join us and make a difference today!

Deskside Support is a job that involves providing technical support to end users in a variety of settings. This may include providing assistance with hardware and software installation, troubleshooting, and maintenance. The job requires a wide range of technical skills and knowledge, as well as excellent customer service skills.

What is Deskside Support Job Skills Required?

• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to work in a fast-paced environment

What is Deskside Support Job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent
• Experience with Windows, Mac OS, and Linux operating systems
• Experience with Microsoft Office Suite
• Experience with remote support tools

What is Deskside Support Job Knowledge?

• Knowledge of computer hardware, software, and networking
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of customer service principles
• Knowledge of remote support tools

What is Deskside Support Job Experience?

• Previous experience in a technical support role
• Previous experience in a customer service role

What is Deskside Support Job Responsibilities?

• Provide technical support to end users
• Troubleshoot and diagnose technical issues
• Install and configure hardware and software
• Maintain and update computer systems
• Provide customer service to end users
• Respond to customer inquiries in a timely manner
• Document customer inquiries and resolutions